This app has changed my life in the past year. Worth the subscription & it only continues to improve, especially across languages (I listen in Spanish & English).
My unique complaint— for whatever reason the app doesn’t recognize words that start a sentence with th— and it spells it out as TH- whatever the ending is (-e, -is, -em). Would love someone to take a glance at that, seems like an important contribution, lol.
Keep up the good work! Love to knock out other tasks while I am prepping for class, conferences, or otherwise!
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Developer Response
Hello amarolover88,
Thank you so much for the fantastic review! We're thrilled to hear that Listening.com has had such a positive impact on your life and that you're finding it useful in both Spanish and English. We really appreciate you pointing out the issue with words starting with "th"—your suggestion is super valuable, and we’ll definitely have our team take a closer look at it.
Feel free to get in touch with us at support@listening.com if you need any help as you continue to enjoy Listening. We’re always eager to improve and make your experience even better!Sometimes it incorrectly pronounces a word, misses some letters on a word. I listened to a paper where it pronounced first as ir s t multiple times through the paper. Otherwise it is great. I cannot read a whole paper as I fall asleep, but I can listen and read along or take notes.
Developer Response
Hello Whatadbarkle,
Thank you so much for your feedback! We’re thrilled to hear that you’re enjoying the app and finding it helpful for reading along and taking notes. We’re sorry about the pronunciation issues you experienced. We’re always working on improving our text-to-speech accuracy, and your input helps us a lot.
If you encounter any more issues or have suggestions, please don’t hesitate to reach out to our support team at support@listening.com. We're here to help!I don’t even know where to start with the deception. First, the voices that read the PDFs are not the ones that you “choose from” in the beginning. They sounded like traditional robotic voices, not the advertised AI enhanced voices. Then, I had the hardest time getting the voice to change. When I figured out that I had to go to a desktop to see the voices in settings, the audio still didn’t change until I uploaded another PDF. Second, everyone talks about how great this app is because it’s different from others in how it recognizes what is relevant, but it doesn’t. It still reads some headers/footers and page numbers. Third, it skips over large chunks of text making listening irrelevant if I’m missing half of what I need to hear.
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Developer Response
Hello Honestly…., we appreciate your feedback! I’m really sorry to hear about the issues you’ve experienced with our app. It’s important to us that you have a positive experience, and I appreciate you bringing these concerns to our attention. We’re working hard to make sure that we improve the options users have for the AI-enhanced voices. We'd like to note that changes to the voice settings will only apply to new uploads. If you’d like the documents you’ve already uploaded to be read in the new voice, you’ll need to re-upload them. Regarding text recognition, we’re continually improving how our app handles headers, footers, and page numbers. We're releasing an improvement in a few weeks that should help to improve this. We’d also love to help you troubleshoot the issue with certain sections being skipped. Please feel free to reach out to our support team at support@listening.com, and we’d be happy to look into this for you. Thank you for your patience and for helping us improve our service. We look forward to assisting you!There are few bugs in the app. Paid $29.99 per month which is very expensive for an app that has no support what soever. Here some of the issues:
- App has Static sounds in some sections.
- PDF needing to stop and download all the time and therefore;
-Tried listening while driving but the app kept stopping at the end of each chapter and manual control is needed which made the app bad for listening while driving. Once the app stopped, it was hard to find the section where you last listened to, again, a manual action is required to select the next chapter.
- the fast forward button and backward arrow is sitting on top of the “chapter” function make it hard to get through to the chapter when need to.
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Developer Response
Hi there Amazon_nok!
Thank you for your detailed feedback, and we're sorry to hear about the issues you've encountered. We understand the frustration these bugs can cause, especially with the app stopping during listening sessions, static sounds, and navigation difficulties. Our team is actively working to resolve these problems and improve the overall user experience. We appreciate your patience and value your feedback, which helps us make necessary improvements. If you have any further concerns or suggestions, please feel free to share them with us. You can reach out directly to our support at support@listening.com.
Best regards,
The Listening.com TeamThere are too many errors in the text-to-speech conversion that makes listening to the audio inaccessible, which defeats the purpose of the app.
Developer Response
Hi Ngbsells! Thank you for your feedback. We sincerely apologize for the errors you're encountering with the text-to-speech conversion. We understand how these issues can make the audio difficult to follow, which is not the experience we want for our users.
Our team is constantly working to improve the accuracy of our text-to-speech technology, and your feedback is invaluable in helping us identify areas that need attention. To help us address this issue more effectively, we would appreciate it if you could provide specific examples of the errors you're experiencing. This will enable us to investigate and make the necessary improvements.
In the meantime, here are a few tips that might help:
Check the Source Text: Sometimes, formatting issues or errors in the original text can lead to inaccuracies in the audio conversion. Ensuring the text is clean and free of typos or unusual formatting can improve the output.
Update the App: Make sure you’re using the latest version of our app, as updates often include fixes for known issues and improvements to the text-to-speech engine.
We are committed to providing a high-quality listening experience and will continue to work on enhancing the accuracy of our conversions. Please reach out to our support team at support@listening.com if you need further assistance or have more detailed feedback to share.
Thank you for bringing this to our attention, and we hope to improve your experience with our app soon.
Best regards,
The Listening.com TeamPreloaded with books and articles I am not interested in. Wasted bandwidth downloading these instead of downloading my docs. When I tried to delete them it gave error messages. Also, when I changed the preferred voice, it didn’t change for docs already started.
The tabs do not work properly. Clicking two tabs returns 0 results because they are connected with ‘and’ not ‘or’ e.g. obviously there are 0 files that are both new *and* started, I wanted to see either new *or* started.
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Developer Response
Hi Katina94! Thank you for your feedback. We're sorry for the inconvenience caused by the preloaded content and the issues with deleting them. Changing the preferred voice currently only takes effect for new uploads, not for documents that have already started. We're working on improving this feature. If you need further assistance, please contact our support team at support@listening.com.
Best regards,
The Listening.com TeamSo I registered the trial before going on holiday so it helps me to read. I couldn’t cancel the trial and then now I’m trapped with this application comparatively this is quite buggy. You have no option with voice and then it is quite artificial. The main problem is the way it dissect paragraphs you have no way to read the original document. Additionally the other similar applications you can see the original documents alongside the read allow function and you can read websites as well.
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Developer Response
Hi popcorn! Thank you for your detailed feedback. We’re sorry to hear that your experience with our app did not meet your expectations. We understand the importance of having a seamless reading experience, and we’re actively working to address bugs and improve functionality.
We apologize for any inconvenience with canceling your trial. To resolve this, don't hesitate to get in touch with our support team at support@listening.com. We also appreciate your input on voice options and document viewing. Your feedback helps us improve, and we are exploring enhancements to offer a more integrated and user-friendly experience, including displaying original documents and reading websites.
Thank you for being so patient, and we hope to provide a better experience for you in the future.
Best regards,
The Listening.com TeamAs a grad student I love this app. I’ve had it about 6 months now, but the most recent update fixed a lot of my issues with it. I do wish the mobile version allowed me to see the document’s cover bc there’s so many sometimes I get them mixed up. I also wish it allowed me to build a filing system for readings for certain things. Hopefully they work on that when they finish out the little bugs. I love it though! It is a serious time saver.
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Developer Response
HI Jasper816j! Thank you for your wonderful feedback! We're thrilled to hear that our app has been a valuable tool for you as a grad student. We're glad the recent update has improved your experience.
We appreciate your suggestions regarding viewing document covers and building a filing system. These are great ideas, and we'll consider them for future updates. Our team is continuously working to enhance the app and fix any remaining bugs.
Thank you for your support, and if you have any other suggestions or need assistance, please reach out to our support team at support@listening.com.
Best regards,
The Listening.com TeamI like that you can select voices and there are often misreadings but you can still understand. However I don’t know how the can be translated into t he ?
Developer Response
Hi kim1chis! Thank you for your feedback! We're glad to hear that you enjoy the voice selection feature. We apologize for any misreadings you've encountered; we're continuously working to improve the accuracy of our text-to-speech engine.
Regarding your question about translations, our current focus is on providing high-quality text-to-speech conversion. However, we appreciate your suggestion and will consider it for future updates. If you have any further questions or need assistance, please reach out to our support team at support@listening.com.
Best regards,
The Listening TeamToo expensive and extremely robotic sounding. Also, this app has lots of bugs causing the screen to freeze. There are much better apps, such as natural reader.
Developer Response
Hi Brit888, Thank you for your feedback. We're sorry to hear that the app did not meet your expectations. Our team is always striving to improve, and we appreciate your input. Your feedback about the app's performance and cost is valuable to us, and we'll take it into consideration as we work on updates and improvements. If you have any specific suggestions on how we can enhance your experience, please let us know. We appreciate your patience and hope to offer you a better experience in the future.
Best regards,
The Listening Team
amarolover88
Whatadbarkle
Honestly….
Amazon_nok
Ngbsells
Katina94
popcorn *
Jasper816j
kim1chis
Brit888
