Absolute Con don’t download
Temperamental
Charged me after trial ended
Good service but needs some fixes
Things I like:
- it skips citations
- the text is highlighted where it is being read from making it easy to follow along
- the voices sound okay
- the mobile app means I can listen on the go
Things that need to be fixed:
- when I use the web version on my computer I get frequently kicked back to the log-in page (multiple times per day)
- note taking: I would like to be able to type notes and annotate the readings (highlight in different colours)
- the tagging system doesn’t work. When I make a tag I have no way of searching for it or finding it again. It is not how it has been advertised. I would like a folder system to be added or fix the tagging system. I would like to be able to organize my files as I have a lot of them.
- I have to turn dark mode back on every few days
- sometimes the part being read aloud doesn’t match up with the highlighted text
- the free trial is only 3 days (seriously???)
Overall this service is useful for me and I don’t regret trying it out. However the sheer number of bugs and things that don’t work is astounding for the price. I wouldn’t recommend getting this app until these bugs are fixed. I would expect this amount of bugs in an app in its beta stages.
Seriously, I want to like this app, so please fix these bugs asap.
Response from developer
Hi oliviabirnie, Thank you for the feedback—it’s incredibly helpful as we continue improving the app. We’re pleased to hear that Listening has been beneficial for your studies. We’re happy to share that a folder system will soon replace the current tagging feature, making file organization simpler and more effective. We’re also working on resolving login issues on the web app, enhancing note-taking with more options, making dark mode persistent, and improving alignment between highlighted text and audio. Your input truly helps guide our updates, so please don’t hesitate to reach out with any further thoughts at support@listening.com.
Careful!
The app offered differing voices on premier, these do not work.
The app offer's multiple features h do not work in practice!
It may be useful but it doesn't do what it professes or charges you for. Move on!
Response from developer
Hello Tdm86, Thank you for your feedback and for bringing these concerns to our attention. We sincerely apologize for any confusion regarding the trial period and subscription charges. It's important to us that our users have a clear understanding of what to expect, and we regret any inconvenience this may have caused. We are also looking into the issues with the voice options and other features you mentioned to ensure they function as intended. Your insights are invaluable as we strive to improve the app's performance and user experience. If you would like assistance or have any further concerns, please feel free to reach out to our support team at support@listening.com. We're here to help and appreciate your patience as we work through these matters.
I want to like this. I mostly do.
I don’t like:
- Getting signed out when idle (or in the middle of renaming a pdf, which is was prompted me to write this review)
- The fact that there is no consistent, reliable way to organize your pdfs. You can tag them, but there’s no way to access those tags on desktop or edit/delete them in general. I want folders to put my things in. It’s obvious. For $120 I don’t get FOLDERS?
- I can’t see how long an audio file is once it’s uploaded. Again, this is an obvious flaw.
- Does not distinguish between two unrelated texts, so if your pdf is in two columns, it’ll plow right through
I do like:
- You can skip to specific sections
- You can add notes (this function is still extremely basic)
- You can jump forward/backward 10 seconds
- You can tap on the document to start from a specific word
- Doesn’t read in text citations or references (literally the only reason why I decided to subscribe)
- Adjustable reading paces
I want:
- FOLDERS
- A way to see how long the audio file is in total
- A better way of bookmarking specific passages
- Not to be randomly signed out
- LOWER COST $120 is robbery
- Apple Watch compatibility
- More intelligent AI
Response from developer
Hi Bri JV, Thank you for sharing your detailed feedback! We're glad to hear that you find the app useful for your textbooks and that you appreciate some of its features. We understand that the improvements you suggested can significantly impact your usage, and we're actively exploring ways to address them in future updates. We truly appreciate your suggestions and hope to continue building an app that meets your needs more effectively. If you have any other ideas or concerns, please don't hesitate to reach out to our support team at support@listening.com. Thank you for your support as we work to make the app even better!
Good app but issues
Glitches with downloads.
Response from developer
Hello dudecctv, Thank you for your feedback! We’re glad you find the app helpful! To address your issue about changing voices, please note that any changes to the voice setting will only apply to new uploads—if you'd like your existing documents to be read in the new voice, you’ll need to re-upload them. As for the download glitches, we’d be happy to assist you in resolving that. Feel free to reach out to us at support@listening.com, and we’ll make sure to help with any concerns! Best, Listening Support Team
Incredible app, worthwhile investment… one small suggestion!
My unique complaint— for whatever reason the app doesn’t recognize words that start a sentence with th— and it spells it out as TH- whatever the ending is (-e, -is, -em). Would love someone to take a glance at that, seems like an important contribution, lol.
Keep up the good work! Love to knock out other tasks while I am prepping for class, conferences, or otherwise!
Response from developer
Hello amarolover88, Thank you so much for the fantastic review! We're thrilled to hear that Listening.com has had such a positive impact on your life and that you're finding it useful in both Spanish and English. We really appreciate you pointing out the issue with words starting with "th"—your suggestion is super valuable, and we’ll definitely have our team take a closer look at it. Feel free to get in touch with us at support@listening.com if you need any help as you continue to enjoy Listening. We’re always eager to improve and make your experience even better!
Great app
Response from developer
Hello Whatadbarkle, Thank you so much for your feedback! We’re thrilled to hear that you’re enjoying the app and finding it helpful for reading along and taking notes. We’re sorry about the pronunciation issues you experienced. We’re always working on improving our text-to-speech accuracy, and your input helps us a lot. If you encounter any more issues or have suggestions, please don’t hesitate to reach out to our support team at support@listening.com. We're here to help!
Not as advertised
Response from developer
Hello Honestly…., we appreciate your feedback! I’m really sorry to hear about the issues you’ve experienced with our app. It’s important to us that you have a positive experience, and I appreciate you bringing these concerns to our attention. We’re working hard to make sure that we improve the options users have for the AI-enhanced voices. We'd like to note that changes to the voice settings will only apply to new uploads. If you’d like the documents you’ve already uploaded to be read in the new voice, you’ll need to re-upload them. Regarding text recognition, we’re continually improving how our app handles headers, footers, and page numbers. We're releasing an improvement in a few weeks that should help to improve this. We’d also love to help you troubleshoot the issue with certain sections being skipped. Please feel free to reach out to our support team at support@listening.com, and we’d be happy to look into this for you. Thank you for your patience and for helping us improve our service. We look forward to assisting you!
