Queue Position: 356
Cant talk to support for anything and its the biggest racing day of the year. DK was not even close to being prepared. Three hours later still no deposit release so I guess they trapped me into betting races after the Derby that I couldnt care less about. Still never voided scratched horse after two hours. Cannot bet anything. 356 ppl in line for support. Absolute disaster.
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Terrible
Was expecting a DK experience but this app is awful- must have been rushed for the derby. Terrible user input experience- and now I put money in and can only get it via check?! Withdrawal appears to be broken as well
It works, but it is still MVP
I am a big DraftKings fan, as I live in Boston and was excited for a horse racing app, since my fav. App TVG was acquired by FanDuel (boo!)
That being said TVG offers any easier to use interface such as favoriting tracks that are off season, more compact interface so you easily see the race info, a banner with high value pools/ races. Your previous winners highlighted, a better selection of handicapping info and sort. I hope to see lots of feature enhancements in the near future.
I am willing to go to focus groups at DK HQ or provide more specific feedback outside the App Store forum.
That being said TVG offers any easier to use interface such as favoriting tracks that are off season, more compact interface so you easily see the race info, a banner with high value pools/ races. Your previous winners highlighted, a better selection of handicapping info and sort. I hope to see lots of feature enhancements in the near future.
I am willing to go to focus groups at DK HQ or provide more specific feedback outside the App Store forum.
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Necessary??
Not sure why Louisiana needs another horse racing app. If you’re competing with DRF Racing, TVG, and Twin Spires you might want to be more innovative or at least make the customer’s access to his balance readily available ALL THE TIME!!
Slick App
Like the look. Easy to navigate.
Great new app
Easy to use, quick payouts. Good alternative to TVG
