FoxPlay Casino User Reviews

Reviews Summary

Top reviews

Great Fun

Good customer service & everything you would expect from Foxwoods Casino. Been going since they opened & playing the online fun site since it started. 100% best!

Response from developer

Thank you so much for your kind words! We're thrilled to hear that you're enjoying the app. Your support means the world to us! Don't forget to 'Like' us on Facebook at https://www.facebook.com/foxplaycasino for the latest news and chances to earn free bonuses!

No Support

If you go to Settings/Support, all you find are a bunch of FAQs, no way to actually ask them anything. Couldn’t find what I wanted to know. If you send to their email address, it gets kicked back as an invalid address. I forget how to find it, but when I was at the Open A Ticket section, I filled in the info and asked my questions. When I clicked Submit, it just hung there. I tried a few times. Same results. I am at Bronze status, level 500. Does anyone know how far to play before I get to Silver?

Thanks for the response, but notice that I can not open a support ticket.
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Response from developer

Hello FoxPlay Casino friend, thank you for the review. Could you please submit a support ticket in your game by clicking on the "Contact Support" button at the loading screen or by emailing us at support-foxplay@rubyseven.net with more information regarding your review and we will be more than happy to look into this. We look forward to hearing from you. Best, FoxPlay Casino

No Support

If you go to Settings/Support, all you find are a bunch of FAQs, no way to actually ask them anything. Couldn’t find what I wanted to know.

If you send to their email address, it gets kicked back as an invalid address.

I forget how to find it, but when I was at the Open A Ticket section, I filled in the info and asked my questions. When I clicked Submit, it just hung there. I tried a few times. Same results.

I am at Bronze status, level 500. Does anyone know how far to play before I get to Silver?
Show less

Response from developer

Hello FoxPlay Casino friend, thank you for the review. Could you please submit a support ticket in your game by clicking on the "Contact Support" button at the loading screen or by emailing us at support-foxplay@rubyseven.net with more information regarding your review and we will be more than happy to look into this. We look forward to hearing from you. Best, FoxPlay Casino

Being patient

Not getting anywhere

Response from developer

Hello, thank you for the review. Could you please submit a ticket in your game or email our support team at support-foxplay@rubyseven.net with more information regarding your review. Our technical team will be happy to help you with any questions you might have. We look forward to hearing from you. Best, FoxPlay Casino

It’s ok

It’s an ok app the Slots are similar to the actual Casino. However I don’t like that the daily spin almost always gives $15,000 coins even with buffs it’s not much. Second you only get 30 Foxwoods reward points 18,000 gives $20 in free play but you can only redeem that once every 24 hours. I’m level 53 and no matter how much I spin my VIP doesn’t move I shouldn’t feel pressured to buy coins to raise VIP.
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Response from developer

Thank you for your review. Your feedback is essential as we work on refining the app. If you have any additional comments or ideas, don't hesitate to let us know so we can continue to evolve and meet your needs. Best, FoxPlay Casino

Love playing

I love playing but have had to delete and reinstall the app today because the screen froze. It did transfer everything accurately so I now know what to do if this happens on my IPad again.

Response from developer

We're overjoyed to read your positive review! Our team put a lot of effort into creating a seamless user experience, and we're delighted that you're finding value in the app. Don't forget to 'Like' us on Facebook at facebook.com/FoxPlayCasino for the latest news and chances to earn free bonuses!

Quick slots

Having a blast.

Response from developer

Thank you so much for your kind words! We're thrilled to hear that you're enjoying the app. Your support means the world to us! Don't forget to 'Like' us on Facebook at www.facebook.com/foxplaycasino for the latest news and chances to earn free bonuses!

No pay no play

If you don’t give them cash you’re not going to win. In blackjack specifically if you play with the free coins the dealer will get 8 21s in a row. Anything to get you to lose all the free coins. I’ve never seen a 6 deck shoe with 30 aces until this app.

Response from developer

Hello, thank you for your review. Please be advised that the odds in FoxPlay Casino are based on the same mechanics as real casino games. There are no guarantees of winning or losing and that's what the thrill of the game is all about. If you are ever low on coins, you can 'Like' us on Facebook at facebook.com/foxplaycasino for the latest news and chances to earn free bonuses!

Don’t bother

Compared to the Quick Hit Slots app and Jackpot Party app this app is lousy. Daily bonus is usually 15k on the wheel spin if that and the chance to earn more coins without buying coins is almost non existent. I enjoy the other apps tremendously and rarely play this one anymore because of the lack of bonus coins. I tried to convert my points to actual bonus play live at Foxwoods casino and it kept telling me my email already exists even though I’m logged into my account with that email. I finally gave up.
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Response from developer

Hello FoxPlay Casino Friend, thank you for your review. We value your feedback and will pass this along to the team for consideration. Please be advised that the odds in FoxPlay Casino are based on the same mechanics as real casino games. There are no guarantees of winning or losing and that's what the thrill of the game is all about. Best, FoxPlay Casino

FoxPlay

The new update states new ways to earn FoxPlay points. How though it still just seems coin purchase and daily bonus is still the only way.

Response from developer

Thank you for your review. Your feedback is essential as we work on refining the app. If you have any additional comments or ideas, don't hesitate to let us know so we can continue to evolve and meet your needs. Best, FoxPlay Casino

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