Love the app but lots of problems
While I’m obsessed with this app, it leaves much to be desired in terms of functionality and usability. It crashes 75% of the time, conveniently when you’ve scrolled through about 75% of an auction’s inventory, forcing you to have to restart and scroll all the way to that position again if you want to view the rest of it. Speaking of which, it does not let you start where you left off. Also, you have to go through many steps before you can view auctions that you’re interested in. It’s a very old school app that was probably designed by a junior developer who has long quit the job because they were being asked to do everything and not getting paid enough for it.
HiBid needs to invest in their developers…
HiBid needs to invest in their developers…
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Good but could use extra features
Wish there was an option to save specific auction stores for favourite place to bid
No Watch List
I’ve been using HiBid for years on the website, and finally decided to try out the app. Login was easy but the first thing I wanted to do was check my watch list. Well, I’ve looked everywhere, there is no watch list feature. What’s the ooint of clucking the star on an item to add to watch list, if there is mo way to find them later? That alone makes it a useless app for me, I’ll go back to using the website
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Poor performance in app
I like HiBid, I’ll start there. But this app does not perform well as a live auction bidding platform. Several times now, I have had the highest bid, and watched the lot close just to exit the app and return later to find that I was actually outbid on the item. This is extremely frustrating. The search function also does not work according to basic logic and reason. I’ve had to learn by trial and error how to execute a valid search. The last two complaints I have are minor but it would be nice if the payment/pickup terms and shipping options were easier to see on the auction catalog and lots page. This would make bidding much quicker and more organized. And finally, the method for adding items to the watchlist is difficult and the area to click is very small so there’s a lot of unintentional clicks into items. Adding a swipe feature to the lots would solve this issue and would also be an easy and useful option for placing a quick bid. And for goodness sake, add some item descriptions.
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Outbid
Using this platform, I have been the high bidder when the bidding closes. For several minutes it says I am winning and then inexplicably shows me that I have been outbid. The time remaining showing on the watchlist is not always accurate. I think some auctions also end early. Companies running their auctions on this platform could make more money if the platform accepted more increased bids. I would have bid my items up more but I thought I had already won.
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Bad ui
On the website there is a symbol for when an auction does not offer shipping, but on this app no such symbol is used and I put out bids only to later find that that auction does not offer shipping. Needs to be addressed asap.
The app also feels like it’s running 15 frames per second with how stuttery the scrolling feels.
The only upside I’ve found is that I don’t have to constantly refresh a browser because a page won’t load randomly
The app also feels like it’s running 15 frames per second with how stuttery the scrolling feels.
The only upside I’ve found is that I don’t have to constantly refresh a browser because a page won’t load randomly
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Constantly glitching & won’t allow bidding
I was very excited to find this app. Made a few successful purchases from local auctions, but then all of a sudden HiBid stopped allowing me to register for any auctions. I reached out to the auction companies directly and confirmed that it was HiBid not allowing me to register not the auction companies. I tried contacting HiBid multiple times, but to no luck. I don’t recommend this app to anyone.
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Horrible App, Even worse auctioneers.
My last review negative never got submitted, but I’m going to come back and leave another as this is the final straw. The app logged me out and wouldn’t let me log back in during a huge auction I was bidding on. There are endless problems between the HiBid applications and the auctioneers that use the platform. It’s not going to exist if they don’t lose the ancient methods. You’re better off using any other platform. I hope you can’t afford to keep your servers running. I come to spend & you have lost me.
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App keeps failing
I started using the Hibid website before I learned about this app. After i set up my account on my phone I was able to use it for a few days before it locked me out and wouldn’t recognize the password. I deleted the app and reinstalled my account. But a couple days later (today) it locked me out again. Again I deleted and reinstalled but it didn’t last a day before locking me out again. Very frustrating! I’m going to reinstall one more time. If it happens again I’m deleting the app for good.
— With all the complaints I’ve been reading about, how on earth does this app have a 4.7 rating???
— With all the complaints I’ve been reading about, how on earth does this app have a 4.7 rating???
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Please fix bugs
Layout is good and user interface is decent. App keeps crashing even while placing bids which is ridiculous as it defeats the purpose. Watchlist lags while scrolling through. Just makes it a hassle to use when you’re on the go, please address these issues.
