It’s hard
I’ve been playing for about a week. I got it because it was Christmas themed. Well I’ve learned from playing it asks for multiple things from the same generator and they want some higher tier items and it just takes forever to get to them. I mean the game is alright but it’s hard to get what you need.
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Eh.
Was interesting for a while but once first room is complete, you can’t move on to the next room. Support is useless, after 6 week I finally got a response and their advise was, “ you can move on to the next room”, no I can’t. I’m about to delete the game but I first wanted to post this review.
Response from developer
"Hi, We are so sorry for the inconvenience! Our team is working hard on the issue and will do our best to fix this in the upcoming updates. Thank you for your patience! 🙏"
One complaint
I love the game but I do have one complaint when I have to make the Christmas bag which you need quite a few in order to make some of the items you have to click on the box with the buttons and needles in it but it is constantly giving me hinges. I have gotten so many of them I now have a bunch of dressers. I don’t need all of these dressers and you can’t sell them so then your forced to store them it would be nice if we could sell the hinges. I don’t want them or need them and it is getting to the point I am about to quit the game because of it. It is bad enough it takes forever to get the buttons for all the Christmas bags because of all the needles and hinges at least I can sell the needles which is good but I am so tired of all these hinges and dressers that can’t be sold.
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Response from developer
We are so sorry for the inconvenience! Our team is working hard on the issue and will do our best to fix this in the upcoming updates. Thank you for your patience! 🙏
Why
Why can I not delete/sale dressers?
Do not need 14 of them…
Do not need 14 of them…
Response from developer
We are so sorry for the inconvenience! Our team is working hard on the issue and will do our best to fix this in the upcoming updates. Thank you for your patience! 🙏
Fab game but finished already
Enjoyed playing this game, but I’ve gone through each room and now nothing
Does this mean that the game is finished or can you go into other rooms and carry on playing
Disappointed if it is a short game
Does this mean that the game is finished or can you go into other rooms and carry on playing
Disappointed if it is a short game
NO customer support!!! Some items take too long to achieve
I do have to say I enjoy the game BUT there are some MAJOR flaws that take away from enjoyment of the game.
The first is the fact that there is ABSOLUTELY NO CUSTOMER SERVICE!! So if you have a question or concern forget it. This is a forum page that can answer a FEW questions but again it’s not really active and questions stay unanswered.
For instance when merging items or getting items to merge there are random purple chests that appear and then drop to the bottom of the screen never to be seen again. What are they, where do they go and why can’t you access them?? I have sent numerous support requests and nothing is ever answered. What’s the point of giving a bonus if you don’t know how to access it???
Second some items like the robot or the Christmas book take so long to merge to get and the wreath or toy bag gives out so little and take so long to get to produce those items it’s far too frustrating to take all that energy and time to get them.
Again it’s a shame as I do enjoy the game but it needs some serious customer service and improvement.
The first is the fact that there is ABSOLUTELY NO CUSTOMER SERVICE!! So if you have a question or concern forget it. This is a forum page that can answer a FEW questions but again it’s not really active and questions stay unanswered.
For instance when merging items or getting items to merge there are random purple chests that appear and then drop to the bottom of the screen never to be seen again. What are they, where do they go and why can’t you access them?? I have sent numerous support requests and nothing is ever answered. What’s the point of giving a bonus if you don’t know how to access it???
Second some items like the robot or the Christmas book take so long to merge to get and the wreath or toy bag gives out so little and take so long to get to produce those items it’s far too frustrating to take all that energy and time to get them.
Again it’s a shame as I do enjoy the game but it needs some serious customer service and improvement.
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Merge Christmas
Really enjoyed playing this game, but disappointed there are no more rooms, to keep playing and progressing.
Great game…but…
We should be able to delete or sell producers and parts…especially that door hinge.
And we should be able to see all the challenges that need to be done for a level so we can strategize better.
And extra slots should be cheaper.
Also, game is stuck . On Yeti’s Cave…doing a spin…chose double rewards…it’s stuck on an ad for Monopoly. No x in the upper right corner. Tried installing Monopoly…didn’t work. Nothing there now to press…just a frozen screen.
And we should be able to see all the challenges that need to be done for a level so we can strategize better.
And extra slots should be cheaper.
Also, game is stuck . On Yeti’s Cave…doing a spin…chose double rewards…it’s stuck on an ad for Monopoly. No x in the upper right corner. Tried installing Monopoly…didn’t work. Nothing there now to press…just a frozen screen.
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Response from developer
We are so sorry for the inconvenience! Our team is working hard on the issue and will do our best to fix this in the upcoming updates. Thank you for your patience! 🙏
Customer support
Customer support is awful on these games , can’t do anything as noway of getting the toys and iv emailed twice with no reply
Terrible merge game
Good: Uh, it’s sort of Christmas themed?
Bad: Play is terrible and slow. Asks for things from the same generator all at once, so you end up with nothing to do but wait for the generator. The customization options all require ads or coins, which leads to a quick delete. Just a poor effort with this one.
Bad: Play is terrible and slow. Asks for things from the same generator all at once, so you end up with nothing to do but wait for the generator. The customization options all require ads or coins, which leads to a quick delete. Just a poor effort with this one.
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