Leave a Review SMAWL
Tried
Doesn’t work. Didn’t detect any files.Developer Response
Hi pabzm, We're sorry to hear you're encountering issues with SMAWL. Can you try reinstalling SMAWL from the appstore, and ensure that you're giving it the correct permissions to access those files? If you're still encountering issues after that, please reach out to us at support@tinrocket.com for further assistance. Best, Nick - Tinrocket Support TeamLoading
I too am having issues. The app crashes on opening a photo?Developer Response
Hi, We're sorry to hear you've encountered some crashes when you're trying to open a photo. The easiest first step is to try reinstalling it from the App Store using a strong WIFI connection. If you're still encountering the crashes after that, please reach out to us at support@tinrocket.com and we'll try and get a copy of the file you're working with to test on our end. Best, Nick - Tinrocket Support TeamMissing Features, Incompatibility
No multi-select for batch processing, also cannot convert higher than 15MP (30+ Mb) photosDeveloper Response
Hi, We're sorry to hear you're not satisfied with SMAWL - thanks for passing along this feedback! I'll pass this over to the team so they can have a look. If you wanted to expand on any of those points or would like further assistance please feel free to reach out to us at support@tinrocket.com. Best, Nick - Tinrocket Support TeamKeeps crashing
Waste of moneyDeveloper Response
Hi, we’re aware of the crash issue and are working on a fix. We understand that when things don’t work, we feel lost and angry in the moment, but please understand that we are here to help and make things right. As always, you can reach us through the in-app support link or email us at support@tinrocket.com Thank you, JohnApp Crashes when a image is selected
Really disappointed, the app crashes as soon as I select an image. I’m using RAW photos taken on my DSLR.Developer Response
Hi, We're sorry to hear you've encountered some crashing while processing RAW photos! We did test a number of non-apple RAW formats, but it's possible one slipped through the cracks. We'd love to get a copy of the file you're using to test out on our end - Can you send along a response to support@tinrocket.com and we'll pass along a file upload link? Best, Nick - Tinrocket Support TeamGood idea but needs batch functionality
This app is a good idea but definitely needs batch processing functionality. If the goal is to reclaim storage space then this app doesn’t really accomplish it at the moment because it would take forever to process all the RAW photos one by one.Developer Response
Thank you for your review! We're pleased that the core functionality meets your needs. We recognize the importance of batch editing and have focused on refining core features first. Keep an eye out for future updates that may address bulk functions. As aways, you can reach us at support@tinrocket.comGreat Functionality!
Works great! But it needs a multi select or bulk function. Tedious for lots of photos.Developer Response
Thank you for your review! We're pleased that the core functionality meets your needs. We recognize the importance of batch editing and have focused on refining core features first. Keep an eye out for future updates that may address bulk functions. As aways, you can reach us at support@tinrocket.comAlmost great.
Works great! But it really needs a multi select or bulk function. Extremely tedious for tens or hundreds of photos.