NOT WORKING - can’t open app
First screen with subscription is not responsive and blocking go to next screens of app.
Response from developer
Dear Customer, We are very sorry that you were unable to use Stethophone due to the marketplace being unavailable and felt the need to write about it. Our support team is eager to assist you and is already waiting for you at the following link: https://support.stethophone.com/support/home Alternatively, we are ready to provide a code for a free app download, as our primary goal is to ensure people can record and capture symptoms at the moment they arise, which is one of our main objectives.
Fakes sounds
Response from developer
Dear Customer, Thank you for your review of our Stethophone. We take all feedback seriously and want to address your concern about the app having preprogrammed sounds. I want to assure you that Stethophone does not use any preprogrammed or synthetic heart sounds. Our app is designed to capture the user's actual heart sounds in real-time. We utilize advanced audio processing algorithms to provide an accurate representation of the user's unique heart activity. The quality of the heart sound recordings in Stethophone has undergone rigorous clinical testing and validation. We are committed to delivering a genuine, high-quality experience that faithfully reflects the user's true physiological data. Thank you for your feedback. Best regards
Valuable medical aid
Response from developer
Hello Palomita1305, We're glad to hear you're enjoying the Stethophone. It's amazing to know that our app is making a positive impact on your healthcare experience. That's exactly what we aim for! Thank you for choosing our product and for sharing your positive experience. Your feedback means a lot to us!
It’s great
Response from developer
Hello Lucillemor, Thank you so much for sharing your experience with Stethophone! It's fantastic to hear that you feel empowered to listen to your heart with our app. We're just as excited as you are to see how your doctor reacts! If you ever need anything or have further feedback to share, please feel free to reach out. We're here to support you every step of the way.
Great idea! But not great results.
Response from developer
Dear OKheart, We really appreciate your feedback as it shows an interesting and rare case for other users. As you know classic stethoscopes can sometimes cause loud, unpleasant sound artifacts from accidental touching clothing and skin. When creating Stethophone, we developed a feature called Declicker that is designed to make auscultation more comfortable in cases like that. However, when using on people with valve prostheses, Declicker needs to be turned off. By default it is enabled, so please open the Settings and turn it off. That will fix your issue and you will be able to hear heart beats and regurgitation, and we hope you will enjoy using Stethophone. PS: Please remember Apple’s safety rules for using phones with pacemakers, you can find the link to the rules on our label (Regulatory Information).
