Leave a Review Palmetto Superfoods
No option to order smoothies
Tried building a smoothie in the app but all I see is bowls. It was there a few weeks ago. I also can’t edit orders in the cart, I have to redo the whole item.mariebks
Can’t seem to connect Apple Pay on app or website
Wondering how to do thisCw23451
Great acai bowls, app could use improvements
We love ordering acai bowls from palmetto superfoods and decided to try using the app to order.
I was disappointed to find the cart only allowed 2 unique orders, I could only add 2 build your own bowls, but the 3rd would never add to cart. It would also be nice to edit your bowl added to cart instead of deleting and starting over.Show lessshuwip
No support
My order was messed up and didn’t find out until later. There is no way in the app to request a refund or place a complaint.Dr. Toxic
Loyalty program
There's no Terms of Service to be found for their loyalty program, and no way to report a problem.
I should have 118 "Palm Bucks" right now, yet my balance shows 0. I haven't spent any. So where'd they go? Do they expire after a few months? Is the app malfunctioning? What's the point of a loyalty program where any rewards accumulated can be completely wiped out with no explanation or recourse?Show lessChicken260
App is buggy
App is buggy and won’t let me submit ordersFuihhhg
App stuck
App is getting stuck on their “review their policies and permissions” page. Can’t order anything.Melis.DLS
App doesn’t work.
App doesn’t work on an Apple 13 Pro Max. Love this place to death so it’s very unfortunate.bri_malloy
App loses orders
I ordered two bowls on the app and braved serious rush hour traffic to get to the PA location. When I arrived at the pick up time the order was not only not available but no one at the store could find record of it. And I had poor cellular service so could not pull up my order. I finally got my order to load after wandering around the parking lot looking for a better connection and finally could “prove” I had a real order. The whole thing was a massive headache and took an extra 20-30m that I didn’t have….Show lessDomsf
Amazing Bowls, Lackluster Rewards
Literally the best açaí bowls I’ve ever had in my life and I love eating here as much as I can. I just wish there was a more robust rewards program so regular customers can be more incentivized to continue to come back and refer others.Spangler45
