Leave a Review Traya
Missing item in my kit
Missing one item in my kitBeniwal0007
Developer Response
Hi, we are concerned to hear that. Please reach out to us with your order ID at appsupport@traya.health or contact us at +918047363960 to help you at the earliest and share a replacement for the missing item accordingly.Worst app!
Nothing updates properly including your prescription. Several bugs and App is slow at many screens!Aadypakanati
Developer Response
Hi, we are sorry to hear that. We suggest you update the app to the latest version, we have fixed all the bugs. If you still face any issues, we request you to share the screenshot of the issue you are facing at appsupport@traya.health or contact us at +918047363960 to help you in the best possible manner.Worst App !! It’s a Spam
Horrible!!venkata rakesh
Developer Response
Hi, we are concerned to hear that. We request you to share your exact problem with us at appsupport@traya.health to help you out at the earliest. We suggest you to update the Traya app to the latest version to have best experience as a user.Waste products - Another marketing stunt
It is just another product in the market with a good marketing gimmick. Traya doesn’t have any customer care service even to get a proper update on the tracking of the products after placing an order. Have to struggle to identify their customer service info. Why aren’t coming forward to help their customers? How can a customer get confidence if the company doesn’t come to speak up?Show lessservice
not able to connect with drsagar kakadiya
Developer Response
Hey, we apologize for the inconvenienced caused. Kindly share your order ID at appsupport@traya.health. We'll help you resolve your issue right away.Hair loss
It's been 2 months sofar, I don't even see any results. Even, I am losing my hair more and more every day . I am very very disappointed with your product. We belongs to middle class families. So please don't fool us. We spend our money on your products with lots of trust🙏🙏🙏Aman__________________
Developer Response
Hi, we can get you connect with our medical team, who'll analysis your profile and give you the best solution to control your hair fall. Kindly forward your order ID at appsupport@traya.health, along with a brief explanation on the issue your facing.Don’t trust
Don’t trustS call clg do click
Way too many notifications
Stop spamming the user with these notifications. It’s not even 5pm and I have received two sets of notification 18 times. I have placed the order. Current Status is order is packed. But the cart is still showing the items. So I keep getting a notification of completing the purchase. Fix this mess guys. Amateur hour!Show lessIamAgent47
Developer Response
Hi, we hope your issue has been resolved. We have made our process more efficient, if you are facing any issue regarding our treatment or Hair coach services. Kindly forward your order ID, along with a brief description of the issue your facing at appsupport@traya.health. We'll resolve it right away:)
