Help with online bank
Greeted at front desk and helped by Kellie quickly. Kellie made me feel very comfortable asking questions. Appreciated very much.
fix login
Neither online or on the app will the login ever work. Usually only works if I have to reset my password every time. Getting tired of it.
I dont want to write this
Stop
Reset password
I don’t like resetting the password every two months
IBMC app
Very user friendly! Easy to use and easy to understand!
Improvements and compatibility
When launching the app allow for biometric sign in right away. I shouldn’t need to click “Log in” to then be taken to a new window to log in. It’s very redundant. Solution: on the Sign in Screen put “Register” with Create an account. 1 less page to see and 1 less click to make.
Make the app a native iPad app. Your new charts / app layout is really designed for a larger iPad screen
Make the app a native iPad app. Your new charts / app layout is really designed for a larger iPad screen
Show less
Making payment
Jen was very helpful when I needed help logging in
MAB
It doesn’t allow for payments on the weekend!
Homeowner
Thank you thank you thank you for making it easy to make payments.
User friendly experience
I prefer to make any payments or pay any bills I can, online. The previous online payment system was easy to navigate.
This new version that includes the new app is even better. I like to see my itemized data and the results of my payments, instantly.
This is a big score for me. I’m not the most tech savvy individual. To download the app, and quick setup of my account, didn’t take much time nor effort at all. 👍👍
This new version that includes the new app is even better. I like to see my itemized data and the results of my payments, instantly.
This is a big score for me. I’m not the most tech savvy individual. To download the app, and quick setup of my account, didn’t take much time nor effort at all. 👍👍
Show less
