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Buggy Software
I have an issue that Jennova tech support can’t even give me an answer about. It’s regarding the vehicle detection. If it’s turned on it will give me “human” motion detected push notifications. The problem is THERE ISN’T A HUMAN. Tech support refused to answer my question on why this happens. I’m a professionally licensed alarm technician that also installs CCTV systems on the daily. I’ve never seen this issue before. I think what’s happening is the coded terminology is incorrect, obviously it should say “vehicle” detected. Simple patch will fix that issue. However, I think the problem goes further than that. Anytime I have “vehicle” detection enabled and if the camera is looking at a parked vehicle the camera constantly has motion boxes (green) around the vehicle and it’s constantly flickering as if it were moving. It’s literally a parked vehicle. It should only alert for vehicle detection if that vehicle ENTERS the motion region. Not when it’s already existing within the Motion region that’s parked. Other than those two issues I think it’s a great camera for being less than $200.
Update. No matter if vehicle, bike, pet, or human is on it will ALWAYS say “human” Motion detected. Fix this please.Show lessConcerned Sheep
Buggy Software
I have an issue that Jennova tech support can’t even give me an answer about. It’s regarding the vehicle detection. If it’s turned on it will give me “human” motion detected push notifications. The problem is THERE ISN’T A HUMAN. Tech support refused to answer my question on why this happens. I’m a professionally licensed alarm technician that also installs CCTV systems on the daily. I’ve never seen this issue before. I think what’s happening is the coded terminology is incorrect, obviously it should say “vehicle” detected. Simple patch will fix that issue. However, I think the problem goes further than that. Anytime I have “vehicle” detection enabled and if the camera is looking at a parked vehicle the camera constantly has motion boxes (green) around the vehicle and it’s constantly flickering as if it were moving. It’s literally a parked vehicle. It should only alert for vehicle detection if that vehicle ENTERS the motion region. Not when it’s already existing within the Motion region that’s parked. Other than those two issues I think it’s a great camera for being less than $200.Show lessThis APP is Broken
This is a horrible app. Unfortunately my SV3C cameras use this app. It can’t retrieve videos, it is not fully translated to English.
Mr. Developer, fix this app so I can use my cameras!Whippyzippydippy