App not opening
Response from developer
Dear User, We are sorry for the inconvenience caused. Please send us more details regarding the issue you are facing or any error message that is displayed on the screen at customercare@hdfcsec.com for further assistance.
App crash
Response from developer
Dear User, We are sorry for the inconvenience caused. Please send us more details regarding the issue you are facing or any error message that is displayed on the screen at customercare@hdfcsec.com for further assistance.
Lousy APP
Response from developer
Dear Candidto, We are really sorry for the bad experience, For better assistance please share your trading account and contact details with customercare@hdfcsec.com. We will be happy to assist you.
Too many pop ups
Response from developer
Dear User, We are really sorry for the bad experience, For better assistance please share your trading account and contact details with customercare@hdfcsec.com. We will be happy to assist you.
Genius
Response from developer
Dear User, Thank you very much for sharing your valuable & useful feedback. If you have other feedback or suggestions, please write to us at customercare@hdfcsec.com. We would love to hear from you!
No ipad version like earlier
Response from developer
Dear User, We regret for the inconvenience caused. We shall make a note of the feedback related to IPAD version. Currently you can access the account from the mobile application or from web portal. If you have any feedback or suggestions, please write to us at customercare@hdfcsec.com. We would love to hear from you!
Please
This app is not having a good interface - very clumsy
Also the app keeps crashing every now and then
Response from developer
Dear Kunal, Sorry about the inconvenience. Try clearing the cache or reinstalling the app. In case the issue still persists, kindly share your trading account and contact details with customercare@hdfcsec.com. We will be happy to assist you.
Garbage UI
Before you force people to switch
Response from developer
Dear User, We regret to inform that currently, IPad does not support Investright application. We have made a note of your suggestion. We highly appreciate your feedback as we work towards making our app more user-friendly. In case of any further suggestions/feedback feel free to write to us at customercare@hdfcsec.com.
Unresponsive & Crash
Response from developer
Dear User, We are sorry for the inconvenience caused. Please send us more details regarding the issue you are facing or any error message that is displayed on the screen at customercare@hdfcsec.com for further assistance.
Poor App
Had already complained to HDFC staff regarding this app not functioning on my phone since no acknowledgment as to how they can fix the app issue for its customer facing difficulty with access app issues.
Response from developer
Dear Prashant, We are sorry for the inconvenience caused. Please send us more details regarding the issue you are facing or any error message that is displayed on the screen at customercare@hdfcsec.com for further assistance.