HDFC Securities InvestRight User Reviews

Reviews Summary

Top reviews

App not opening

App is not opening at all. As soon as I click on it the screen closes. Don’t know what happened after the recent update.

Response from developer

Dear User, We are sorry for the inconvenience caused. Please send us more details regarding the issue you are facing or any error message that is displayed on the screen at customercare@hdfcsec.com for further assistance.

App crash

My isnt opening I m using 16pro max with ios 18.2 the app crashes everytime i open and also i tried after restarting my phone still it doesnt work , developer you guys need to provide immediate update and clear bug.

Response from developer

Dear User, We are sorry for the inconvenience caused. Please send us more details regarding the issue you are facing or any error message that is displayed on the screen at customercare@hdfcsec.com for further assistance.

Lousy APP

I have been facing problems with lousy APP, I have reported the issue 2months back & was resolved after continuous communication in July/Aug24. Again the APP having same problem, the Funding page never opens & I had deleted/reloaded the APP today morning 5times. Such a Big company & shame for giving their customer such lousy unworkable APP.
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Response from developer

Dear Candidto, We are really sorry for the bad experience, For better assistance please share your trading account and contact details with customercare@hdfcsec.com. We will be happy to assist you.

Too many pop ups

Too many pop up messages

Response from developer

Dear User, We are really sorry for the bad experience, For better assistance please share your trading account and contact details with customercare@hdfcsec.com. We will be happy to assist you.

Genius

Not a single day or time crashes are freezing unlike other platforms

Response from developer

Dear User, Thank you very much for sharing your valuable & useful feedback. If you have other feedback or suggestions, please write to us at customercare@hdfcsec.com. We would love to hear from you!

No ipad version like earlier

HDFC Securities had an amazing IPAD version and now with just the mobile phone version, it ruined the expereince. Will there be an ipad version?

Response from developer

Dear User, We regret for the inconvenience caused. We shall make a note of the feedback related to IPAD version. Currently you can access the account from the mobile application or from web portal. If you have any feedback or suggestions, please write to us at customercare@hdfcsec.com. We would love to hear from you!

Please

Please bring back HDFC sec app
This app is not having a good interface - very clumsy
Also the app keeps crashing every now and then

Response from developer

Dear Kunal, Sorry about the inconvenience. Try clearing the cache or reinstalling the app. In case the issue still persists, kindly share your trading account and contact details with customercare@hdfcsec.com. We will be happy to assist you.

Garbage UI

Make an app for IPad.
Before you force people to switch

Response from developer

Dear User, We regret to inform that currently, IPad does not support Investright application. We have made a note of your suggestion. We highly appreciate your feedback as we work towards making our app more user-friendly. In case of any further suggestions/feedback feel free to write to us at customercare@hdfcsec.com.

Unresponsive & Crash

Application opens always gives pop-up something went wrong

Response from developer

Dear User, We are sorry for the inconvenience caused. Please send us more details regarding the issue you are facing or any error message that is displayed on the screen at customercare@hdfcsec.com for further assistance.

Poor App

Feel like considering being highly invested private bank across India should work harder to improve this app along with customer service.

Had already complained to HDFC staff regarding this app not functioning on my phone since no acknowledgment as to how they can fix the app issue for its customer facing difficulty with access app issues.
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Response from developer

Dear Prashant, We are sorry for the inconvenience caused. Please send us more details regarding the issue you are facing or any error message that is displayed on the screen at customercare@hdfcsec.com for further assistance.

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