Don’t click on anything this apps is a trap
Refund me my money . This apps is the worst so ridiculous.It ça te
Developer Response
Hello there. Thank you for reaching out to us. We would love to help with your refund request, but we don't see any of your personal details here. Please contact us via email at hello@getboomerango.com and we will make sure to assist you. Looking forward to your email!Fun game, but lacking
So my mom saw this game on a Facebook ad (like many other things) and in the ad it gave her some info on the game and how it worked. Then it gave her the subscription info with the different plans and prices. She decided to get it fir about a month, and I started to play it. Now, note that I am a 14 year old gamer, so when it comes to games I can be very thorough in my reviews. This game has many similar mechanics to a game titled Brawl Stars (which my siblings play a lot), just lacking a lot of things. First off, there aren't any different abilities with distinct powers, only the one ability set. This can make it get boring at times. Second, the prices are EXTREMELY high for a low-end game like this. My mother paid $20 for 1 month, and that was with a 50% off offer. I would expect at least a little more in the game than what we have currently. EDIT: I did just realize you don't have any in-app ads or purchases of any kinds, so this price is actually really fair. I will say I do like the wheel-spin for avatar mechanic, it gives you a reason to play the game. I especially like how it counts your steps to get play tickets in order to play. Gives me a reason to exercise haha. I like how it all comes together into one game. The only real problem is that it's very simple and limited. All I ask is that you maybe add a shop where you can pay coins to get new abilities? Or maybe a battle pass you can buy with the coins/play tickets? Anyways, I've only been playing for a day and those are my thoughts. Can't wait to see what it does to my focus and ADHD.R3alLayZ
Developer Response
Thank you for taking the time to share your detailed feedback with us. We genuinely appreciate your thorough review and insights into your experience with our game. We spoke with our team and would love to hear more insight from you on what you think works and what doesn't. If you and your mom would be willing to have a short call with us, we'd greatly appreciate it. We will also try to compensate you for your time. 🙏🏼 If that's something you'd be interested in, please drop us an email at hello@getboomerango.com with "App Store Feedback Interview" in the subject line - this way, we'll be able to locate your account and set up the call. Looking forward to hearing from you! 🕺🏼Beware!! Do not click on anything!!
Charged me without telling me prices and when I went on the app it was so confusing!!! It gives not direction on what to do. No idea how this app helps anything. It is AWFUL!! Asked for a refund because I didn’t even know they were going to charge me, and they said they would ONLY refund me half. Months later and I still haven’t received half a refund. DO NOT ClICK on ANYTHING! They will charge you!Nothappy678!
Developer Response
Hello, Thank you for bringing this to our attention, and we are very sorry to hear that BoomeranGO! did not meet your expectations. When the refund is issued, it should arrive in your account within 7-14 days, depending on your bank. If it hasn't arrived yet, we would like to investigate and double-check everything from our side. Since App Store does not provide any of your personal details, please send us another email at hello@getboomerango.com with "App Store" mentioned in the subject line, and we will locate your account and double-check the situation. Thank you and we're looking forward to assisting you.Complete lack of transparency as to cost
Saw an ad for this on Facebook so I thought I’d check it out. Ad is several general questions designed to get your email address. No thanks. There’s obviously going to be a subscription, but the ad gives me nothing.
Go to the App Store. No subscription info there either.
Check Google. See it’s available for GooglePlay. No info about subscription there either. But there is a review that mentions how high it is.
Find the app website. No subscription info there either.
Download the app. CANNOT FIND THE INFO WITHOUT CREATING AN ACCOUNT. F that. If you can’t tell me the price you don’t get my info so you can constantly email me. Just no.
Totally untrustworthy and shady.Martrae
Developer Response
Dear Martrae, Thank you for taking the time to provide your feedback on our app. We genuinely appreciate your concerns regarding the clarity of our subscription information. Your feedback is important to us, and we are committed to addressing this issue promptly. We understand the importance of transparency when it comes to pricing and subscription details. Rest assured, we will thoroughly review our ad content, app store listings, website, and in-app information to ensure that users like yourself can easily access the information you need without any hassle. Your trust and user experience are paramount to us, and we are dedicated to making improvements based on your valuable input. We encourage you to revisit our app in the future, and we hope to provide a more user-friendly and transparent experience. If you have any further questions or suggestions, please don't hesitate to reach out to us at hello@getboomerango.com. Thank you for helping us enhance our app.
