The game won’t load. I can’t play. I just downloaded it.
Developer Response
Hello Lord, sorry for the inconvenience. Usually, an unstable network and insufficient device memory will make the game lag. You may solve it by trying these ways:
1. Switch to a stable network, and use a VPN when necessary.
2. Clear the device cache and restart the game
3. When the methods above don't work, try reinstalling the game.
If you still can't load the game, please contact our customer service by clicking on the in-game avatar or mailing us.
✉Email:epicwarglobal@gmail.comLots of bugs and crashes. Prizes are often calculated incorrectly. Customer service is dishonest about giving compensation.
Developer Response
Hello Lord, I'm sorry to bring you a bad experience. Our devs team will handle and fix bugs and crashes in a timely manner. If you think something is unreasonable when it comes to compensation, please contact us through the in-game customer service or mail us, And tell us in detail what you think is unreasonable, so that we can further help you handle it. May I ask if you can accept?
✉Email:epicwarglobal@gmail.com Great game thanks
Developer Response
Thank you for your comments, we will continue to work hard to provide you with a better gaming experience. For any help or feedback, please feel free to contact our customer service by clicking "your avatar-Setting-Customer Service" in the game or mail us: epicwarglobal@gmail.comI literally just downloaded the game and when I open the game I get a error code that says “Account loggin abnormality please exit and restart the game” at 90% loaded. Every other app or game I play let me login so it is not an app/phone issue.
Developer Response
Dear Lord, usually, an unstable network and insufficient technical memory will make the game lag. You may solve it by trying these ways:
1. Switch to a stable network, and use a VPN when necessary.
2. Clear the techice cache and restart the game
3. When the methods above don't work, try reinstalling the game(make sure to bind your account first: click on your profile picture, click the settings icon on the right, go to Account, and bind your account).
If you still experience game lags, please contact our customer service(Tap your avatar in the game, click the setting button -'CONTACT'-contact Fairy).The game is good but you cannot change hero for battle so for what you have so meny hero
Brain rot.
Update: They reached out and saidthe problem might be my VPN; the problem is that the game is garbage
Developer Response
Sorry for the inconvenience. Please switch to another network and check your VPN. You can also reinstall your game at your convenience. Please contact us via email if you still have a problem logging into the game.
✉Email: epicwarglobal@gmail.comGame is not as advertised at all
Developer Response
Hi. Sorry for the misunderstanding. That is a part of the game. If you want to report bugs, ask questions, or give your great suggestions, please feel free to contact our customer service by clicking on the in-game avatar or contact us by email! Have a good day!
✉Email:
epicwarglobal@gmail.comyou will pay money for items they won’t actually give give you.. then apple will deny your request for refund… do not waste your time and energy and money
Developer Response
Dear player, sorry for the inconvenience caused, customer service can help with your issue. Please contact online customer service or send email to epicwarglobal@gmail.com, we are always ready to help. Wish you a happy life. It gets 2 stars right now. Would be 5 if I could stay in the game without getting kicked out every few min if that. Fun game though wish it would work better
Developer Response
Sorry for the inconvenience. Please switch to another network and check your VPN. You can also reinstall your game at your convenience. Please contact us via email if you still have a problem logging into the game. ✉Email: epicwarglobal@gmail.comSpam ad trash, won’t even boot
Developer Response
Sorry for the inconvenience. Please switch to another network and check your VPN. You can also reinstall your game at your convenience. Please contact us via email if you still have a problem logging into the game. ✉Email: epicwarglobal@gmail.com
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