I played one round and it said that I had no internet connection which is completely false I already checked everything with my internet. Worthless.
Developer Response
Hello, thank you very much for letting us know about such an issue in our app. We deeply apologize for the inconveniences caused. The problem has already been detected and fixed by our team. Everything should be working fine now. Please try reloading the app, it should work as usual. Thank you for your patience and understanding! Sincerely yours, Support Team.I did the first one and now it’s telling me to not connected to the internet and not letting me do anything.. I have tried to do everything have both or only Wi-Fi but no so I tried to only do my phone data still a no. . I just downloaded it and wanted to play..
Developer Response
Hello, thank you very much for letting us know about such an issue in our app. We deeply apologize for the inconveniences caused. The problem has already been detected and fixed by our team. Everything should be working fine now. Please try reloading the app, it should work as usual. Thank you for your patience and understanding! Sincerely yours, Support Team.Keeps saying I have no internet connection despite actually having a very strong internet connection. Would be a great game if it would stop this and let me play more than 1 round.
Developer Response
Hello, thank you very much for letting us know about such an issue in our app. We deeply apologize for the inconveniences caused. The problem has already been detected and fixed by our team. Everything should be working fine now. Please try reloading the app, it should work as usual. Thank you for your patience and understanding! Sincerely yours, Support Team.Too many ads - will probably delete
Developer Response
Hello, thanks for rating us. We appreciate your notice and even agree that sometimes we get tired of advertised stuff. But there are always two sides of the coin. Thanks to ads we can develop and improve the app further. Please consider using the "No Ads" option to remove ads. Best wishes, Support Team.I cannot play this game because it says i dont have internet when i most certainly have internet. The game is broken
Developer Response
Hello, thank you very much for letting us know about such an issue in our app. We deeply apologize for the inconveniences caused. The problem has already been detected and fixed by our team. Everything should be working fine now. Please try reloading the app, it should work as usual. Thank you for your patience and understanding! Sincerely yours, Support Team.Keeps telling me I need Wi-Fi to access todays levels even though I’m connected to Wi-Fi.
Developer Response
Hello, thank you very much for letting us know about such an issue in our app. We deeply apologize for the inconveniences caused. The problem has already been detected and fixed by our team. Everything should be working fine now. Please try reloading the app, it should work as usual. Thank you for your patience and understanding! Sincerely yours, Support Team.It keep’s saying no internet connection. Everything else is connected in my house…except this game. It would be at least 4 stars if I could play the game. I checked my internet connection and it’s up and running in every room…just not on my phone🤷🏾♀️
Developer Response
Hello, thank you very much for letting us know about such an issue in our app. We deeply apologize for the inconveniences caused. The problem has already been detected and fixed by our team. Everything should be working fine now. Please try reloading the app, it should work as usual. Thank you for your patience and understanding! Sincerely yours, Support Team.As after every round. Deleted app
Developer Response
Hello, thank you for your feedback. We are sorry to see that you couldn't fully enjoy our app. Of course, advertisements can be not the most pleasant thing, however thanks to them we can continue making improvements to the app. As an option, please consider using the "No Ads" option to remove ads. Best wishes, Support Team.Challenges me! Love the interesting information at the end of each completed puzzle!
Developer Response
Hello, thank you very much for rating our app with 5 stars and letting us know your sincere impressions! 🥰 Please keep playing with us further and have a wonderful day ahead! Sincerely yours, Support Team.This is not the game advertised as ads.
Developer Response
Hello, thank you for letting us know about the issue in the app. We're truly sorry for any inconveniences caused. Could you please let us know more about this case? What is wrong in the app for you? Please send us a reply at support@severex.io. Thanks in advance! Yours sincerely, Support Team.
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