ESA ON Mobile User Reviews

ESA ON Mobile
ESA ON Mobile
Electrical Safety Authority

Top reviews

Not good

I’ll be the guy that gives it 2 stars simply because the app is a great idea however it rarely works. Most times when I open it the screen says “loading” or “authenticating” but this can last for days until deleting the app and reloading the darn thing. I understand the point of the geo tracking on the evidence however it’s a real pain when you don’t have service in the area or your employees are on site fixing a defect and they don’t have the app.
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Log-in issues

When singing-in into the app, it gets stuck on “authenticating” page and it will not load further. Even after closing the app or restarting phone, it still remains stuck on that page. The only way to get by that bug, it is to uninstall the app and download it again from the App Store. It will then work for a time or two, before having the same issue again. This issue is across all of our users and devices.

Also, cell service is not available everywhere (small towns/remote areas
or even parking garages in town) We should be able to upload pictures from phone’s library to be able to submit pictures of those areas… or at least be able to use to log-in and use the app properly when there is no cell service.

Also, after the pictures are submitted as evidence, it would be good if the LEC was able to have access to these pictures too.
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The right idea….poor execution

This app has so much potential, unfortunately every time you want to sign I. You have to uninstall and reinstall it, sometimes multiple time to get pages to load. Needs a major overhaul to get to an exceptional level.

This app never works

I have completed all and any updates. Delete and re installed multiple times. Still left with the loading screen.

Great idea if we can get it working. Hopefully in the near future we can start submitting pictures for remote inspections.

Terrible app

Every time I open the app I have to delete the app and start over in order to get it to work.

Please fix as inspectors are expecting us to use this for photo submission.

Worst thing to happend to the electrical trade

App constantly crashes, if you don’t have full service and I mean you need every inch of cell service you need then you photos won’t upload. App has useless functions, and you can never actually log out. If I could rate negative starts I would.

Hard to use

Regularly hangs up when opening saying authenticating, have to uninstall and reinstall app to fix.
Doesn’t save photos or videos taken offline to upload when there is service.

Needs two apps to operate…
Overly complicated and frustrating to use

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