DroppingBuy User Reviews

DroppingBuy
DroppingBuy
Dropping Buy LLC

Top reviews

Website issue

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BEST DELIVERY APP IN LOS ANGELES

I’m a very busy guy and I don’t have time to go to the grocery store. On top of that I live a very healthy lifestyle so I can’t be eating McDonalds every day. So I discovered DroppingBuy and it changed my life. First of all the marketing team is on another level, love those guys. They did an event in my building and it’s probably one of the most fun experiences I’ve had in LA. Then when I actually used the app, it was amazing. It had everything I needed and everything healthy!!! The fresh produce is so fresh always!! And on top of that NO DELIVERY FEE and the delivery got to my apartment in less than 15 minutes. Game changer.
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Response from developer

Hey MarioBarreras! Thank you so much for your valuable feedback. We are happy to hear that you are enjoying our app and service. Please don’t hesitate to contact us on our app chat if you have any future questions or concerns.

A Nice Alt to Amazon Fresh

Awesome Shopping and Delivery Experience So Far. I have one request and that’s rice. Please add regular rice to the line up. It’s a staple in my kitchen and it’d be great to get it here.

Response from developer

Hey StarrrJ! Thank you so much for your valuable feedback. Our team is improving our product inventory on a daily basis. We have added four different types of rice in the past month. We would love for you to check it out. If you have any other product recommendations, please contact us on our app chat, and we would love to add those products in our store.

Service and app are not good anymore

We have ordered several times from the new app with completely wrong orders. The old app and service use to be so much quicker and correct. They won’t even call if they are out of something , they will just replace it with whatever they have disregarding if you have any allergies to what they give you.
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Response from developer

Hello smsmaa781124! Thank you so much for your valuable feedback. We are so sorry that you had an unpleasant experience ordering on our New App. At the beginning our transition did not go as smoothly as planned, BUT those issues are now resolved and we are faster and better than ever. Customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable. As a token for our apology we would like to give you a discount code for your next order. Please reach out in the app chat and our customer service representative will send you a discount code. We are confident your next experience with us will be up to your expectations.

Great service

So happy to find this grocery delivery service. I live in DTLA and now get my groceries within 15 min and no delivery fees. It's fantastic! Thank you!

Response from developer

Hey Aigphoto! Thank you so much for your valuable feedback. We are happy to hear that you are enjoying our app and service. Please don’t hesitate to contact us on our app chat if you have any future questions or concerns.

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