Refund
I recently renewed my annual subscription, but the meal plan is still not showing in the app. I’ve already reinstalled the app, and the plan still does not appear.
Normally, the app displays the weekly meal plan with breakfast, lunch, dinner, and snack meals that you can scroll through.
Because the plan is not loading, I’m requesting a refund for the subscription I purchased today.
Thank you for your help.
Need app to open in landscape on iPad
Simple, EasyTo keep accountable
Response from developer
Thank you so much for your feedback. I am glad you find the app valuable.
Stupid!!!!
Response from developer
Hi Bickle999999999999, email me -- Kelly@healthyhappysmart.com -- Apple somehow messed up + didn't transfer you over when we did the update. You should get access if you already had the app prior to the update. Email me and I will set you up with access. Thanks. And please consider changing your review, this isn't our fault! Thanks.
No longer free
You must pay to get anything out of this app
Response from developer
Hi Steve, sorry for any confusion you have. You can use the app with out the subscription. It doesn't give you all the features, but you can still use some of the app if you cancel your subscription. Please consider changing your review since it's false and not a correct statement about our app. Thank you. Email me if you have questions about this or anything else: Kelly@HealthyHappySmart.com
App is just blank!
Great app!!
Allowances are wrong
Response from developer
Hi there. Thanks for reaching out, but this question should have been written inside the app Support rather than here as a review because I can resolve this right away that way, rather than leaving us a bad review about it because it's actually calculating the meal plan that is inside the app. To resolve this go to your MEALS in the app, then swipe to the left over any recipes you don't plan on eating for the day. This will update your servings counts. PLEASE, PLEASE change your review, this is unfair to leave us a bad review for this, we are always willing to help you when you write us inside the app or email us (kelly@healthyhappysmart.com). And this issue is 100% resolvable right now. Thank you!
Unable to backdate
Response from developer
Hello, You can go back, use the arrows up top from the main dashboard and go back in days and track what you ate on previous days. Email me anytime or use the chat inside the app to ask questions. My email: Kelly@HealthyHappySmart.com
17 Day Diet
Cheap
I had full access to it yesterday and today when it logged on, it locked me out at said I needed to buy the full access for $9.99 a month. Such BS
Response from developer
Hi there - email me and I will set you up with access. Kelly@healthyhappysmart.com Apple messed up and didn't transfer you over. You should get access if you already had the app prior to the update. Email me. Thanks.
The app is frozen
This is not a free app
Response from developer
Hi Janis. oh - Thanks for your review and I am sorry you feel like this app is a "scam". We do mention the price in the appstore description, you must have not fully read it because it's there. We are required to mention this. This app is not a scam, we are a legit company and hope to provide good customer support so if you ever have more questions for us, contact me at: Kelly@healthyhappysmart.com Thanks.
Love the 17DayDiet App
Where are all the recipes?
Good for basic tracking
Response from developer
Hi BodaciousBuffalo - thank you for your review. If you had the app before we started the new $9.99 price, please contact me by email when you originally got the app and I can get you set up. You should not have to pay the new price if you originally got the app and paid for it up front (old price). Email me: Kelly@HealthyHappySmart.com
Can no longer access
It now cost money every month
Response from developer
Hi cambridgegirllllllll, Thanks for your review, but this is a bug through Apple appstore, Please consider changing your review since this isn't our fault. Send me a message in the app and I can set you up with full access. Or email me: Kelly@HealthyHappySmart.com
Nice App
For instance, just the ability to log very basic info vs recipes and more.
Response from developer
Hello Briellesmom, We appreciate your kind review. We will take that into consideration.
