17 Miles of fun & interesting facts
Waste of money
Response from developer
It seems the tour may have been started from the opposite entrance, which can affect the timing. Remember to select the correct tour at the start—this will ensure a smooth experience. If you need any assistance, we're here to help at support@actiontourguide.com.
Rubbish
It just doesn’t work efficiently, doesn’t ever know where you really are like it should, so the directions are useless. Save your money.
Response from developer
I’m sorry to hear the 17 Mile Drive tour did not work as expected. That’s certainly not the experience I want for my self-guided audio tour. The GPS-based narration is designed to follow your location and provide clear directions, so I understand how frustrating this must have been. I’d be happy to offer you an alternate tour, or you can contact our support team at (mailto:support@actiontourguide.com) to discuss the issue further and the possibility of a refund.
Did not work some time
Response from developer
I'm sorry to hear that! It’s crucial to load before getting to the park (poor/no signal there). I’m more than happy to refund: suport@actiontourguide.com
Complete rip off
Response from developer
I’m so sorry about the audio issue you faced! Did you see my email asking for more info? I’d love to get some more details like your phone type, Bluetooth devices, etc. so I can diagnose the problem. I’d also like to refund or replace this for you. Please reach out!
Great app especially if you’re traveling alone
Great Idea, Poor Execution
From the breathy, unprofessional narration, to the constant plosives (please go buy a $10 pop filter with my purchase fees), to the short, shallow, and sometimes questionable stories, this is one to skip.
We’ve traveled all over the West enjoying GyPSy Guides (now GuideAlong) for their deep, rich stories and professional narration so we had hopes that this app would be similar. We were sorely disappointed even after listening to the entirety of the tour. Great idea, poor execution.
Response from developer
I'm sorry to hear about your disappointing experience with the tour app during your drive along the 17 Mile Drive. It sounds like the narration quality, including the breathiness and plosives, didn't meet your expectations. It's always helpful to hear about other options that have provided a more enjoyable and immersive experience. Thank you for sharing your feedback, and I hope your future travel experiences surpass your expectations.
Great app!
Response from developer
Thank you for your positive feedback! We're glad that it provided you with informative content. We apologize for the inconvenience you experienced with the GPS connection, and we appreciate your feedback in helping us improve our app. Our team is continuously working to enhance our technology and provide the best user experience possible. Please Mail more details about the device name and model to "support@actiontourguide.com" . Thank you again for using our app!
17 mile drive, sort of
My location was turned on for the app at the highest level of permissions possible, so I know that wasn’t the issue. As it turns out, the 17 mile routes on these maps don’t start at the usual main gates for the driving path. Ok, that’s fine, the app will correct itself while I drive, right? Well…
For a few miles, I could not figure out why I wasn’t getting any voice prompts or narration, and then I realized the route doesn’t really follow 17 mile drive as laid out by the official local maps. It still hits major landmarks (it follows the peninsula, rather than the usual driving trip), but it isn’t really appropriate to call it the 17 mile drive audio tour. Perhaps the Monterey Bay / Pacific Grove / Carmel scenic drive?
Additionally, the app gives two choices - to start from Carmel or Monterey - but it should have been clearer that those options are actually about which direction you want to take the drive (clockwise or counterclockwise).
The narration itself is nice so far, and it’s helpful that it mentions where to turn at tricky spots and the main parking lots. However, I expect older people will have problems getting this to work. I had trouble just downloading the demo, and I’m in my mid-twenties and working in tech. Therefore, I only recommend this if you’re confident with mobile devices and apps. You can get around 17 mile drive just fine with the map and street signs.
Response from developer
We’re sorry to hear that your 17-Mile Drive tour didn’t go entirely to plan! We’ve designed our route to maximise the number of scenic vistas and other points of interest along the way. We will definitely pass your feedback along to our design team so they can continue striving for a simple and easy customer experience. We also have made extensive changes to the tour that you took to minimise and make sure the official route is followed. We cover the entire route with engaging stories to listen to. We would like to offer a tour that you would be visiting next. It's on us. Can you email us at support@actiontourguide.com?
Nice app
Well worth buying this app
Response from developer
That’s awesome to hear! And you can continue to use this in the future if you have guests visiting. I’m so glad we could add so much to your visit and we hope to continue adding to the Learn Mores over time so the tour should just get better and better :) Thanks again!
Horrible
Excellent!
17 mile
Got our moneys worth
Response from developer
Yay! Thankyou so much for the review! So thrilled you enjoyed the tour. Hopefully, get the chance to use some of the our other tours with us in future.
App did not work
Fun and informative
Response from developer
Awesome! So glad you and your family enjoyed the tour! Thanks so much for the detailed reviews. We will definitely take your suggestions into account and GREAT tip on using a second phone for photos!
