New app doesn’t work
The old 24/7 app was great always worked fine but this new update has completely broken the app, it won’t accept Apple Pay and won’t let me add a card to the wallet for quicker payment, very annoying as 24/7 are a great company just a shame it’s not easy to book anymore
Bad
Said fixed fair was £9.20 .
Yet I was charged £13.80 there was no hold ups yet I was charge over £3 more . Disgusting!
Yet I was charged £13.80 there was no hold ups yet I was charge over £3 more . Disgusting!
Prebookings Entirely Broken
Since the new update, the prebooking feature has entirely broken. The booking says it goes through and says it’s been accepted, but a car will not be sent to you. The controller will not see a booking for you (as I’ve confirmed by phone call twice). Despite this, a hold will still be placed on your card.
This has happened two days in a row. Unfortunately, this error means I’ll need to find a different service as this isn’t reliable enough to use as transportation to/from work.
This has happened two days in a row. Unfortunately, this error means I’ll need to find a different service as this isn’t reliable enough to use as transportation to/from work.
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Terrible App - wants to reconfirm its you constantly
This App needs constant re-authentication on a weekly / bi weekly basis - just when you need to order a last minute cab. They must lose so much business as I immediately go to an alternative cab company app, until I have time to set it all up yet again!!! The only advantage and the reason I keep going through this pointless pain is they are cheaper than the other firms.
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Late Arrival times
They are often late even when you pre-book. The drivers are nice but arrival time could be improved.
