24symbols – online books appears to be a legitimate app. The AppsHunter Legitimacy Score for 24symbols is 90 out of 100 points across 7 verification signals from App Store and developer data.

24symbols User Reviews

Name: 24symbols – online books
Rating: 2.9 (51 reviews)

24symbols – online books

Zed Italia S.r.l.

📚 Books

Customer Experience

Positive experience29.3% of reviews

Neutral10.3% of reviews

Negative experience60.3% of reviews

~ Based on 58 written reviews from the US App Store.

Is 24symbols Safe?

24symbols – online books has mixed safety signals based on user ratings. AppsHunter Safety Score for 24symbols is 61/100.

This assessment is based on 51 user ratings, with an App Store average of 2.9/5.

Safety Analysis

45.1% of ratings point to a safe experience

5.9% of ratings suggest some concerns

49.0% of ratings point to a risky experience

~ Based on 51 App Store ratings for 24symbols.

Is 24symbols Legit?

24symbols – online books appears to be a legitimate app. AppsHunter Legitimacy Score for 24symbols is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Can’t login

I have a account set up online but I can’t login in on the app. My online account says I can, but nope it won’t let me.

JMC 2

5 months ago

Response from developer

We're truly sorry to hear you can't log into the 24symbols app with your existing online account. We understand this is frustrating and certainly not the experience we aim for. To help us investigate and resolve this login issue quickly, please contact our support team directly at support@24symbols.com with your account information.

Clunky

The app for reading is quite clunky compared to say kindle or Everand. The choice of books is good, so will be persevering

redheaddegu

a year ago

Unuseable

Wasn’t able to review my email address because the verification link wouldn’t load. Definitely not a problem on my end as everything else loads smoothly. Also, whenever I tried to open a book, it would freeze on the cover page. Restarting the app goes straight to the same cover page. Don’t waste your time

Poshum

2 years ago

Response from developer

Hi, we are sorry to hear that you had a negative experience. We strive to ensure that our app meets users' expectations, and it is important for us to resolve any issues, Please feel free to share your feedback in detail, as it would greatly help us to improve the app. Also, a second chance would be greatly appreciated, Our team works to resolve all issues, thank you.

i thought the other users were joking

when they said the app wont let them change the direction of the screen. they werent joking. this is a book reading app. plenty of people like to read books in twopage view (horizontally). this app only lets you read vertically with a giant ipad sized page.

hellonngg

2 years ago

Response from developer

We are sorry for the inconvenience, we will continue working to improve your experience. Please help us to improve your score and don't forget to make the corresponding updates.

The BOOKS are uncanny

The unbelievable amount of titles at "hand" has kept me at bay many times over for any and every occasion.

B i g Bird14

2 years ago

still issues

Unfortunately, same issues with stability, crashing, not opening. Very disappointing.

Lib-L

2 years ago

Response from developer

We're sorry you had a bad experience, so let us know if there's anything we can do to improve it. In any case, we would be very grateful if you would consider giving the app another chance and more stars.

24 symbols

esty encantada con sus libros,pero creo que deberan poner más libros de suspenso,triller,policiacos, de autores reconocidos gracias

la jabada

2 years ago

Slow

I should have read the reviews before downloading. So slow and takes forever to work. $9 a month for an app that doesn’t work is ridiculous.

Dest9219

2 years ago

Response from developer

Hello! Our goal is to fix possible deficiencies and malfunctions, so would you be so kind as to explain the problem in more detail? We will review it as soon as possible, but consider improving your rating. We would be very grateful for your support.

Landscape mode on iPad

Needs to work in landscape mode on iPad

ReaddyEddy

3 years ago

Response from developer

Thank you for your feedback! This is something we definitively want to work on in the future. Happy readings!

major overhaul

this app needs alot of work first when searching for certain subjects the results are very limited second when you review a books their should be related books for that category the loading takes a while to load for what im paying for should already be in this app granted i have found books pertaining to my interests here but i have to scroll through the categories to find what im looking for 😤😡😞

tek0999

3 years ago

Response from developer

Thank you for your feedback! We are continuously working on improving the app and love to hear your suggestions. At the moment we only recommend similar readings on our website and via email once you have finished reading a book. We will certainly look into options to include this function in the app.

Muy bueno

Estamos muy contentos con este programa,sus libros son los mejores,tengo una petición si está en sus manos,que pongan novelas de corin tellados,es para mi querida abuela ,gracias y muchas felicidades ,bendiciones Miriam

la jabada

4 years ago

It’s a good app

I started from their website to the app since I was younger always good reads, sad to see poor reviews but it’s pretty good app to read

BookWormingNerd

5 years ago

Response from developer

Thank you, we're glad to hear you like the app!

Trash

Unusable

…meh

6 years ago

Horrible app but has tons of books

The app itself is horrible. Doesn’t let you change the rotation of the iPad, takes a long time to load the book, books stay in the currently reading even after showing 99% read and the search function is horrible and you can’t search for a book from the author from a books info (ie looking for the others in the series).

The app needs a lot of work and help but the thing is I continue to use it because the datebase of books is large and has a lot of the books I want to read that other online libraries don’t have so I suffer using the app.

Have it 2 stars because of the large book selection but the app need major overhaul.

Lynsey - CMN-STL

6 years ago

Response from developer

Hi Lynsey, we are happy to hear that you like the books we are offering. We work hard to include great books and recommend the best books of the moment on https://www.24symbols.com/24stories/en/the-best-books-of-the-moment/ We also love your feedback regarding the functionality of the app because you make some valid points that we are keen to improve in the future.

Unstable

App crashes and then you have to search for your spot in the book again can by off by 25 pages.

If they do not fix will drop my subscription

HarmG

6 years ago

Response from developer

Hi, can you please contact us at support@24symbols.com with a detailed subscription of the error, so that we can look into this and fix the issue as soon as possible? We take these reports very seriously and look forward to hearing from you at support@24symbols.com to improve your reading experience.

VERY DISSATISFIED!! 😡

This app says you get unlimited reading for free, but then it tells you to get premium. No big deal, right? Except for the fact that it lets you get 9 chapters in, and then it makes you pay, nine bucks, for premium to finish the book.

doorbell🥓

6 years ago

Response from developer

Hi, thank you for your interest in reading with us and our apologies for the confusion, you must have started reading one of our Premium books. Please open the menu and click on "free" to open our section of free books. We hope you'll enjoy your free readings :)

Premium

I’ve purchased the premium subscription and I can’t find a single book I tried looking up. There is no free trial and you can’t really know what you’re up to when you get the premium. All the titles I look for are not there and if they are then they’re In a different language

Alien_Coya

6 years ago

Don’t—Just Don’t.

When it says that you can “cancel any time” that is false. Very false. I have spent over an hour trying to cancel, but the directions I found on their website don’t work. It refers you to the home page and instructs you to menus that don’t exist. When I finally found a tiny sentence at the very bottom of a page I lucked onto, it said “to unsubscribe press here.” So I did. Then a screen came up asking for a phone number. I put in my cell (which is my only phone) and it asked me to enter the 5 digit code sent to my phone. The only problem with that was the fact that it didn’t send a code. I tried it again. No code. And again, same. There was a help Center with frequently asked questions. I clicked on that. The answer it provided was simple: “Please check to make sure you entered your phone number correctly.” Again, tried this a few times, and yes, the phone number I have had for 14 years was correct. I kept going around and around. I also tried clicked on an option which was supposed to give me a phone number to call for customer service. Great! So when I went to that option, it asked which country I am in. Unfortunately, after checking over the list of options several times I saw that “United States” isn’t on the list. The closest entry was “United Kingdom.”
I finally sent sent an email explaining what I wanted and begged for mercy. A return email in several languages (English was near the bottom) informed me that they received my inquiry and the team was getting right on it!
So trust me, unless you are willing to make a lifelong commitment to $8.99/month, don’t listen to them!

MurphyBitesMe2

6 years ago

Very unstable

The app works when and if, constantly freezes and randomly shuts down. I notice it has been a year since a similar review but still nothing done!!

30/12/2019. I have been using this app for a couple of months now with my iPad Pro 11 and it randomly shuts down when turning pages locks up and I have to restart the app completely, also it is very slow sometimes to restart. Am I the only one with these problems.

ktaylor297

7 years ago

Response from developer

Hi, we're sorry to hear that you've been experiencing problems with the app. Please contact us at support@24ysmbols.com and we'll be happy to analyze your case with more detail!

App and site are horrible

The app and the site are the worst I have ever used, they keep closing or locking up. The service isa good price and it has the books I want but the reading process is soooo bad. I keep hoping it will improve but I may have to cancel soon because I just can’t take reading a book and it locks up and then losing the page I was on! Pleas fix this is a good service.

Jokesssss

7 years ago

Response from developer

We're sorry to hear that you've had such a bad experience. Please contact us at support@24symbols.com so we can have a more detailed look at this issue.