3+ Fitness User Reviews

3+ Fitness
3+ Fitness
3Plus International
💪 Health & Fitness
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Horrible App

This app works only sometimes. I’ve tried doing a factory reset on both my watch and iPhone then redownloaded the app and still no luck
jamaiicaajamaiicaa

Nice watch but…

The watch is nice and it works but the app isn’t very good. I can even create an account. I have been trying but it makes me wait and then it says “failed”. It’s disappointing because it’s a nice watch.
MarieazulMarieazul

Same issue

🙁
Joam07Joam07

Just stopped working

The app doesn’t even allow me to sign in anymore. It’s up to date, my phone is a newer phone, and it just says “login expired.” There’s no point in this device without access to the app. Horrible.
JackieSlyJackieSly

Response from developer

Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at +18665920184 or email us at service@3plususa.com? We'll get you up and running.

Login expired……

App keeps logging out and when you log in it says login expired. It should have a manual way of connecting to the phone not to the site. Now it’s no longer in use.
Jzilla17Jzilla17

Response from developer

Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at +18665920184 or email us at service@3plususa.com. Thank you.

Bad Time Setting it up

I logged in, it logged me out again and keeps trying to update adps but fails what’s going on?
ItzLegalAZItzLegalAZ

Response from developer

Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at +18665920184 or email us at service@3plususa.com. Thank you.

App has massive bugs

It keeps logging me out every time I’ve logged in for a day then try to log in and it doesn’t recognize me. Try to reset my password never get an e-mail from anything then I have to remake another account but then it logs me out of that one next.
Antonio4124Antonio4124

Response from developer

Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at +18665920184 or email us at service@3plususa.com. Thank you.

Can’t connect watch to app

My watch was working fine until it was reset. Now I can’t connect it to the app on both of my phones. Disappointing how it was working just fine and now it just won’t after the reset.
GSWRVGSWRV

Response from developer

We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at +18665920184 or email us at service@3plususa.com. Thank you.

Doesn’t work

The app logged me out and now it keeps saying log in expired iv had to star over numerous times just to have the same thing keep happening
Sammiegirl96Sammiegirl96

Response from developer

Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at +18665920184 or email us at service@3plususa.com? We'll get you up and running.

Seriously bad login update.

So I was given this watch by my mom since she never used it. Everything was good for a couple months until I stopped using it for a couple more months. I just started using it again and the watch still works, but the app logged me out under 24-Hr after logging in to the app. The app also tries to update the AGPS service but it always fails. I am so disappointed, but again the watch is still useable.
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I Polar II Polar I

Response from developer

Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at +18665920184 or email us at service@3plususa.com? We'll get you up and running.

Worst app ever

I’ve had several issues logging in and I’ve had to create new accounts. Not to mention it updates every time I try to do anything. It used to say successful now it says failed. I also don’t like how we do not have the option to see our calendar we have to instead create reminders
7iff57iff5

Response from developer

Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at +18665920184 or email us at service@3plususa.com. Thank you.

Login error. Unusable

I can not use it
WebcorrectoWebcorrecto

Login problems

I setup the account, was logged in for about 24hrs and then….”login expired, please login again” message pops up. So clicked login, again the message, started from scratch and again the message pops up. I read some reviews and noticed that customer service asked customers to call their 800 number. I did call the, and after a little bit over 35 min on hold I requested a call back. I have never received a call back. I will have to return the 3+ Helio watch since apparently the app is not working and customer service is not answering
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coshamockcoshamock

Response from developer

Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at +18665920184 or email us at service@3plususa.com. Thank you.

Horrible

I go to log in to my account to do a couple things to my watch and I’ve been logged out of my account and can’t get back into it. It’s never done this to me until now? What do I do now? I wouldn’t recommend to anyone.
shany372088shany372088

Response from developer

Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at +18665920184 or email us at service@3plususa.com? We'll get you up and running.

I Reset, and Nothing!!!!

I Reset the $50 Watch, and it Will Do Nothing Now, and EVER SINCE I DOWNLOADED THE APP I HAVE NEVER HAD AN UPDATE ON IT, & That Has BEEN OVER A YEAR AGO!!!! Most APP’s ARE UPDATED EVERY MONTH, & SOME UPDATE AT LEAST EVERY (3) THREE MONTHS, but NOT THIS ONE, or THIS COMPANY THEY HAVE AT LEAST 3 Different APP’s, and THEY DO NOT UPDATE THEM EITHER REGULARLY I HAD THERE $35 WATCH, & IT BREAKS TO EASY!!!! Oh YEA THE APP WON’T EVEN STAY ON WHEN YOU GO TO IT, & THERE OTHER APP’s ARE THE SAME WAY!!!!
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Lenny 2064Lenny 2064

Can't open app

I can open the app, it logs out in 1-2 seconds repeatedly tried. I used the app to see my weekly numbers. My watch works fine.
ABCD MLVABCD MLV

Response from developer

Dear customer, I am so sorry about what you experienced and we would really like to help and walk you thru the issue. Please call us at 1 886-592-0184, thank you!

Fix

It doesn’t pair with my vibe + watch it keeps saying try again 🤷‍♀️🤦‍♀️
saved1231saved1231

Bad product

You should software update and wristband did allergy my arm and costumer service never help me bad service
sabanci35sabanci35

Won’t pair

Vibe+ wont be found on bluetooth and QR code doesn’t work. Great paperweight
erc2991erc2991

Serious problem

It constantly updates every time I try to do anything. So it’s effectively unusable. The updates always say successfu. Support had no response. I tried reloading the app and the problem continued, only it said the updates failed. Since I had no response from support I returned the watch.
effoffnonameworkseffoffnonameworks

Response from developer

Sorry about this issue. Please contact us at +18665920184 and let us know the issue you encountered. We would be glad to help with this.

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