Won’t open
List of foods not thorough
Crashes
Response from developer
Please try the latest version. That issue should be fixed!
Annoying app!
Useless
Response from developer
hey there! Would love to have a chance to help you out. When you were scanning, were you label (text) scanning or using the barcode? Or are you using the text input area to find a product? Often times if you are receiving a "might" contain ingredients, it's because sometimes quantity of that food or ingredient might not be the best choice (even if it's 'approved'). We are available on live chat and also via email if you ever run into any problems.. even while using the app. If you give us a little more information, we can try to improve your experience and the app.
No database up to date
Disappointing
Very few items scan
To soon to tell
Froze up
Response from developer
We’re sorry for any inconvenience you may have experienced. We’re available via live chat (on the login screen and inside settings and email. Anytime you experience an issue, feel free to ping us. We’d love the opportunity to help solve any issue that you experienced. Any chance we might be able to find out more information so we can solve the issue? We release updates frequently — chances are we can fix the bug you may have experienced with 24-48 hours. Thanks!
Don’t waste your money!!!
Thank you for the reply. But your app doesn’t work, at least not the way it’s described in the App Store. I want to LOG foods - a claim you state this app can do and I don’t want to have to go to a different section to do so because I also wanted to use the countdown timer. Foods from the ingredients section can’t be added to the tracking section - at least not that I could figure out. And I’m sorry, if I enter eggs into the “log” search, I either get a blank screen that I can’t exit out of or it pulls up a list but when I click on an item I get the search icon that spins away and goes nowhere. There’s no way to cancel out of it other than shutting the app down. I tried repeatedly to enter eggs that way and was never able to. And I’m scanning branded items (Eggland Eggs), not off brand or store brands. This app has a LONG way to go until it’s functional!
Response from developer
Hi! The ingredient section (in the tab bar menu along the bottom -- with the checkmark icon) includes all of those items you mentioned! The barcode and product look up should be used for branded items. You can certainly enter foods separately, but specific store PLUs and numbers that aren't branded foods will most likely not show up in the branded food database. All the generic food items you mentioned are in the ingredient section though. And, you can also log any food in the free form area. We certainly hope you'll give it another try! We keep our latest contact information inside the Settings area, so please be sure and contact us if you ever need help. thanks! Hi! I see the problem that is happening you are searching the database for foods using the product search. you should use the freeform text entry. The section you are describing is to look up a food for compliancy checking. You are correct that not all items will be in there. To use the primary function of logging you simply need to use the freeform text area -- you do not need to search for it. If you already know the food and wish to type it in you can simply type tin the logging area. Then save it. We will look into the bug you are describing on the spinning. And that's a great idea -- we will look into logging foods directly from the ingredients section!
Can’t even open it
Response from developer
Hi! shoot us an email at admin@30dayswhole.com. it looks like you may have incorrectly typed in your email address when registering. For example (gmail.con instead of gmail.com). Please try registering your email again. If you have any trouble, please email us at admin@30dayswhole.com .We're more than happy to help get you up and going.
Awful!!
Response from developer
Hi! Sorry you seem to be having an issue. We're more than happy to help though! We need a little bit more information about what the issue is. The app works exactly like the screen previews included in the iTunes Store. You can input food for dates and get an output of the foods with a csv file. Our contact information is inside the app should you ever need any help.
