Unable to Log in/Sign up
I am trying to log in but after I put my password in, the page just scrolls down and I cant scroll back up and to click log in.
I tried to download the app again but the problem is still there.
I don’t know how else I can log in to listen to the radio
Response from developer
Hi Immortal_Brown, sorry to hear our app isn't loading for you. To get you back listening and give you the best Nova experience, we recommend uninstalling and reinstalling the latest version 10.13.1 from the Apple App Store. If you have more questions or run into further issues, please don't hesitate to contact us at appsupport@novaentertainment.com.au. We'll get you back up and running!
Disappointed
Response from developer
Hi Kkkmall, sorry to hear our app isn't loading for you. To get you back listening and give you the best Nova experience, we recommend uninstalling and reinstalling the latest version 10.13.1 from the Apple App Store. If you have more questions or run into further issues, please don't hesitate to contact us at appsupport@novaentertainment.com.au. We'll get you back up and running!
Blank Screen
Terrible in every way
Things that are broken:
- App goes into an ad loop and will play the same ad up to 6 times (yes I counted) and sometimes the stream doesn’t restart after the ad block is played.
- if you receive a call while listening, after you hang up the stream doesn’t restart, so you have to open the app and start it again.
- CarPlay app doesn’t work, the navigation bar shows up but non of the tabs are populated so you can’t actually start/stop a stream
Things that are missing:
- There is no support for Siri or Siri Shortcuts, so you have to manually open the app and tap start, manually select stream or podcast.
- there’s no ability to control download settings
The You Project
Thanks nova
Excessive data usage
Response from developer
Hi Krzysiur33, Thank you for your feedback, we appreciate you sharing your findings on this and appreciate you being a regular listener! We have just released an update which should greatly reduce the data usage. If you have any other problems don’t hesitate to reach out to the team via email: digitaloperations@novaentertainment.com.au Best regards Nova