ZYRTEC® ALLERGYCAST® User Reviews

McNeil-PPC, Inc

Top reviews

Most RecentHighest RatedLowest Rated

My Regular Go-To Allergy App

My family and I have been using this app for more than three years, and it has been an essential go-to tool for all of us. Over the years, updates have made the app more user-friendly, and the addition of new allergens has helped us plan our days/weeks.

Naweed-Qadir

3 months ago

Response from developer

We love hearing this Naweed! Thanks for your review. 💚

Log symptoms and then disappear

I’ve been struggling the last 2 weeks with ash pollen, this app is telling me there is low to no pollen in my area but a level 2-3 all around me. I’ve logged my symptoms and when I look at trends I have no symptoms logged in. The app alerts me that my symptoms the next day will be severe. I’ve been using this app for years. It helped me wrangle my allergies when I lived in Florida, I now live in Washington, totally different allergies and the app takes forever to load and I often get system down check back later. I’m looking at another app for help

Show less

jessipooh

8 months ago

Response from developer

Hi, thanks for bringing this to our attention. We're happy to investigate this. When you have some free time, head over to https://www.zyrtec.com/contact-us. Once there, send us a message with these details and your contact info so we can follow up!

Systems down

Who is making sure that users can & are successfully logging allergy symptoms? I’ve been getting this “ Systems down
The app is experiencing connection issues and is unavailable at this time.
We apologize for the inconvenience and are working to fix the issue.
Please try again later.”, for weeks now. Initially, all appears in working order, yet when I enter symptoms on all 3 pages & submit.. I get the same msg & what appears to be no logged data & certain not, no indication of changed allergy forecasting on the logged info. The app had been a great resource for prepping for the day or understanding why current symptoms are being experienced.

It’s great to see updates available, but QA needs to actually confirm functionality of the app via the end users POV as well. iPhone user. WiFi. Full battery. Latest iOS as of today.

Please address this issue so I may adjust my rating. ⭐️⭐️⭐️⭐️⭐️ when working as intended. Sigh.

Show less

FL_Flutterby

8 months ago

Response from developer

Hi! We’ve fixed the issue you were experiencing. If you need help with anything, please do not hesitate to contact us at https://www.zyrtec.com/contact-us.

Data inaccurate

I was having a difficult time with my allergies today. I received a pollen alert from two of the weather apps I use - Weather Channel and Weather Bug showed high pollen levels of 10.3 out of 12 (severe). When I went to the Zyrtec app to log my symptoms, it shows pollen levels as 4.3 (mild). I confirmed the app is using my current location. I’ve used the Zyrtec app for years off and on, but I’ll be deleting it today. It doesn’t appear the app is being kept up to date.

Show less

AprilWo

9 months ago

Response from developer

Great app

The only thing I would change is the time section for taking meds. I take allergy meds morning and night and sometimes during the day.
Other than that I really like this allergy app. Thank you.

peridot06

10 months ago

Response from developer

Great idea, peridot06! We'll be sure to pass it along to our team!

I tried them all

I downloaded all of the pollen trackers available & the Zyrtec app is the best. I have severe, year round allergies. It’s a help to me to know the pollen levels to plan when to stay in. When I’m having severe symptoms I check to see which pollen is the culprit. This helps me to ID how each one affects me. As a side note, I’m a long time user of Zyrtec. It doesn’t stop the suffering, but it allows me to get through the day without feeling like a zombie

Show less

Donna92058

a year ago

It was great a couple years ago now it won’t load

This was hands down my favorite allergy app. I used it for years without issue. Then 2 years ago it started crashing every time I tried to open it. It was updated and the new issue had became logging me out and forgetting my password each time. Then updated again and now it just spins and says “calculating” but never loads. This has remained over the last 2 updates. I wish this worked like it use to. I still keep it on my device because I hold out false hopes that one day, this will be just like it was years ago.

Show less

jbfroembling

2 years ago

Response from developer

Sorry to hear you are having trouble! We can suggest a few things, in case you haven't tried them yet: check that you have installed the most recent update, restart your phone, or delete the AllergyCast® app and reinstall it. If you continue to have issues, please use the contact us link on our website to email us the details of what you're experiencing with the app so we can better assist you! Be sure to include your email address and the type of device you're using. We look forward to hearing from you!

Doesn't do much

You can enter a lot of symptoms in the daily diary, but there's not much benefit to that. There's little information about local allergens, the forecasts continue to say no/low allergy day during peak allergy season, and overall it just feels like there's no data supporting or benefit to the entry of all your symptoms. Stopped using it after entering data daily for 2 months when it gave me nothing useful.

Show less

Poppa bear 2016

2 years ago

Bless you!

Ingenious app! Helps you track your symptoms so that you can get an idea what you’re allergic to and when to take action! I find this very helpful living in central California where pollen abounds! Thank you Zyrtec!

Oberun

2 years ago

Response from developer

Thanks for the love and support, we appreciate it! :)

Pretty Good But,

The only real thing keeping me from giving this a five star is I’d love a place to add notes when putting in my symptoms info. I like to be meticulous.

K. Goeke