Leave a Review NPR
No mechanism for feedback
NPR appears to operate in a self satisfied vacuum, shielding itself from potential criticism (or accolades) by refusing all feedback.
No comments or Readers Forum. Even “contact us to find what you’re looking for” and “feedback and help” return ‘page not found.’ Too bad; would’ve loved to share thoughts about 2018’s GREAT Reads, for example. Like how Harlequin Romance titles like The Wedding Date, Duke by Default or To Be Honest get included.Show lessDjg0333
Old NPR App was so much better!
This new version is slow, glitchy and hard to navigate.
No access to older episodes. No ability to start episodes halfway through or pick and chose news bits from episodes.
Bring back the old app or fix this one please!Psyancegirl
Bring back playlists
Older version of the app was superior. Really miss the playlist feature. Integrating google cast would be nice tooRocky balboa 123
So many user experience flaws
I really want to this app to improve as I value easy access to the many terrific NPR programs and podcasts. But the current version has too many serious flaws and bugs that should have been obvious to the developers before it was launched.
The inability to “favorite” particular programs is a huge oversight. To find a specific program that I listen to regularly, I’m forced to...click “On Demand” then scroll to “More NPR shows and programs” then click “More” the scroll to find my program (e.g. NPR Politics) then click that. Then click the latest show. Six distinct steps. Every time. To listen to a single show.
I listen to “Live Radio” daily, and typically one of the three local NPR stations. There is an option to save a station as “Primary”. One would expect this would save that station. Nope. No idea why this option is presented, because I need to choose a station every time. And despite the fact I have location services enabled for the app, I’m forced to click the “Find stations near me” button every time. If I’m on LTE vs WiFi, I don’t get an accurate list.
And, as many others have mentioned, the removal of the playlist feature that was available in previous versions is a huge disappointment.
The look and feel of the app is clean and modern - but it feels as though there was a serious failure to adequately user test this release.Show lessafsea
Useless to me without playlist feature
I used the NPR News app every day for years. I queued all the content I cared about when I had time to do so, and then I could return to the app at any point to listen to all those selections I made. It was nearly perfect—the playlist feature in the previous NPR News app was a bit buggy.
In the new NPR app, there is no way for me to queue any content, and there is no way to automate playing of content I want to hear. I now simply have to be content with whichever ‘stream’ I’m listening to or be willing to put in a lot of conscious effort to constantly choose the content I want to listen to. I don’t—I switched to an app called News Now, which also does not have the features I want. It does let me stream the day’s national news content without much effort, and that makes it better for me than the new NPR app.
Implement a playlist feature in this app. I want to be able to choose any NPR content, especially nationally relevant news segments, to keep in a queue that I can store, return to and choose content from at any time. Until the NPR app has a playlist feature that allows me to do these things, it is useless to me.Show lessaaronmontoya
Huge step backwards
Ahhh! Just updated to iOS 11 (from 10) and that seemed to have automatically triggered a new (& definitely not improved NPR app). What happened to my playlist?! Of course I lost several stories that were saved there that I was planning to listen to later, but how do I even go about finding them again on this new app? There’s not even a general search box anymore. And even if I did find them, it looks like there is no more playlist feature anyway. I guess we are forced to search for and listen to one story at a time? Or just listen to all stories in a program (like ATC)? I really liked being able to select only the stories I was interested in. I could go on about the missing Favorites Stations, but it looks like many other reviewers are already pointing out that shortcoming. Hope NPR takes its listeners’ comments seriously and improves what so far is a step backwards for their app.Show lesssasquatch225
Awful
The new NPR News app is simply the pits. Just awful. The developers have said they made changes based on all the great feedback. What a joke. They have ignored the single biggest complaint from all the bad reviews – the loss of the playlist function. The old app was great. I could cue up the stories I wanted to listen to, on my own terms and on my own schedule. Now, I am forced to listen to one of a few options that are available at any given time. If I want to finish listening to a story that I started yesterday, guess what? Yep, I am out of luck. If someone tells me about a story, I can no longer go back to old shows and pull it up. I cannot forward stories that I like to others. All the stories have the same insipid artwork instead of the relevant story-related photos they used to have. Plus I have to listen to that insipid NPR One advertisement every single day. Boo. NPR has taken away a great, user-focused app and crammed garbage down our throats.Show lessroxandnate
Latest version inferior to previous version
The latest version of the app was clearly developed in a room of product managers who designed the app by committee with no regard to user feedback or user testing.
The previous version, with a grid of programs per row and a swipeable list of stories was such a useful way to build up a personalised and relevant playlist. This latest version is just rubbish.
Please bring back the grid, and stop redesigning for the sake of redesigning.Show lessDoconner
Playlist gone, app now useless
I’ve gone from using this app every day to not at all after the playlist function was removed. My consumption of NPR content has therefore gone from about 40 min per day to zero. Since I don’t listen anymore, I don’t donate anymore.
I check the app occasionally in the hope that developers add back the playlist feature, but the latest release seems to have completely broken the app. The “home” screen is a blank list with the loading icon frozen at the top, the “topics” tab has sections like Most Popular but no content within those sections, and so on. It’s as if the developers disconnected the app from all NPR resources.
If the playlist feature was losing money for NPR, I would have appreciated an honest statement from NPR about it, and a chance to pay extra for the feature. Instead this app appears to have been nuked in favor of NPR One, which forces users to listen to a frustrating combination of local streams and very limited curated content, all the while preventing access to what people actually want to listen to: morning edition and all things considered.Show lessS6D28
Shockingly BAD update
I agree with all the other negative reviews. I wish I'd read them before my phone innocently updated so I could've kept the old app. My biggest issue is losing the search function. I often use the app to re-listen to a story I partially missed on the radio. The old search function was great for this. The horrible new app doesn't have a search function and the selection of stories by topic is so limited and cumbersome, I couldn't find several stories I'd heard earlier in the day, let alone any past days' stories. I really miss the old app. It had a lot of flexibility and functionality, like the much lamented playlists and ability to easily access programming from distant stations. I don't need to listen to my primary station through this app. They have their own app. I relied on the old app to curate my own listening when I wasn't engaged by my local station's programming. Full disclosure: I've always hated the NPR One app, and always resented that it wanted you to login with Facebook, etc. The wonderful old app was my refuge from NPR One. Now I feel like NPR has broken faith with me.Show lessNot what I need
