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System failure
The app is cool and all, it work but i’m totally no using this again. The spreads are crazyyyy. But that not the worst part, multiple times when i’m in a trades and i move gmail stop loss to breaks even, guess what. It’s doesn’t let me. It says stamp failure, SYSTEM FAILURE. Like why it won’t let me
place my break even. and that no all. I lost 23 dollars in a trades because that stop loss doesn’t work. Besides that it’s alright.Show lessDeveloper Response
Dear Valued Client, Thank you for your feedback and for bringing this to our attention. Our team investigated iOS and we didn't detect any issues at the moment. Please check the app again and verify that the feature runs smoothly. If you find that the error is still present, please email our team at support@thinkmarkets.com with more details so that we can take a closer look and resolve it as quickly as possible! We are committed to improving our product & providing the best experience, and we would be happy to assist you in this. Best regards, the ThinkMarkets TeamNot happy
Not workingDeveloper Response
Dear Valued Client, We appreciate your feedback. We're sorry to learn that you're currently experiencing difficulties with our app. Rest assured, we're eager to delve deeper into the issue and assist you in setting up your account smoothly. Kindly get in touch with our Support team at support@thinkmarkets.com, detailing the problems you encountered. Our dedicated agents will address all your queries and concerns promptly. Ensuring your satisfaction is our top priority. Warm regards, The ThinkMarkets TeamFix things
Would give 5 star but lacking very basic features like being able to switch between multiple demo accounts as well as live account. For some reason I have two demo accounts and can’t switch between them and that’s so sad👎🏻👎🏻