Leave a Review Miami Herald News
Worst. App. Ever!
Awful! I always use the “print” format but now in this new app, I can’t “tap to read” articles in it anymore, which I realize is to force the ads down our throats but is a nuisance when I’m are forced to scroll forward then back then forward again, all the time trying to remember what page I was on! Why do you tamper with something that was ok to begin with? RESTORE THE “TAP TO READ” PROMPT!!!!Show lessoms15mis11
This App is Almost Unusable. I rate it a Zero.
I have had the “MH” app and updates since introduction.
Leaving aside that stories are repeated in a wonton fashion when you scroll down, it is hard to open the ones you want to read, if you are lucky. Others open for the blink of an eye then disappear - over and over.
This is the only news site I watch that acts this way. What is McClathy thinking? Is it thinking at all about this?Show lessFussilheim
Tech support for eedition is horrendous
No question, the Herald is a top newspaper with a talented staff and a history of professional journalism behind it, so why can’t they put their resources to adequately support the many problems they have with the eedition? My digital subscription worked until it didn’t, and I have been unable to fix the issue (denying me access). When I ask to speak to someone at technical support, they say they don’t have a tech support dept. per se. And you can only call only during their business hours, which may have you waiting for a day or two. I’ve had the same issue spreading intermittently throughout all my devices (desktop, iPad, iPhone) like a virus, and no solution in sight.
My digital subscriptions to other newspapers always work without a hitch. Why is this so difficult to correct?Show lessMongolinvasion
Developer Response
We are sorry about the experience you have received regarding your account. We would like the opportunity to help assist you and resolve any issues you may be experiencing. Please email us at customerservice@mcclatchy.com with your contact information so we can have a Customer Care specialist reach out to assist you, directly. Thank you.