LA Times User Reviews

LA Times
LA Times
Los Angeles Times Communications LLC (US)

Reviews Summary

Top reviews

A lot of work to find the day’s news

The LA Times makes it is very difficult to read the day’s news on their digital app. I subscribe to and read several major newspapers digitally. NYT and WaPo make it easy to read the days news - you can go to “latest (or equivalent) or a section. Or select the eNewspaper, choose an article, and the app takes you to that article. On the LA Times, the eNewspaper is an image of the print newspaper with no links to articles - you enlarge each image to read the article. “Top News” seems to cover a week. First couple articles are from the day, and then you get articles from previous days. Great if you want an overview of the week, but not for the day’s news. The same is true of all sections. The only way to see the daily paper is to read the newspaper or search the articles you find on the eNewspaper.
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Just eh

The search function is really limited and bad. Even if you have exact headline sometimes articles are just not there. Furthermore, there isn’t an “open in app” button on the mobile site version of any articles. These two things combined make reading a story/article I see mentioned or linked to outside of the app basically impossible. Great reporters and pieces, just wish the app was better
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Can’t get to premium content

Since day one I can’t get to premium content such as funny pages and daily crossword puzzle in user friendly interface that allows me to use keyboard on my device.
And the layout in the iOS app (non enewspaper) is overwhelming. The pictures and ledes (I hope that’s the right word) are so gigantic navigating through the articles is a major chore.
There must be some significant improvement to this app otherwise I will unsubscribe after the trial period.
Also support while responsive is giving me a whole lot of boogie woogie and no resolutions. They told me to contact Apple. Good grief.
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Filled with bugs.

This app continues to underperform. There are so many problems with reading the electronic edition of the paper. If you get today’s paper to display and then download it, as soon as you go offline the paper will revert to a previously saved version from several days ago. This defeats the entire purpose of downloading the day’s edition.

I’m the new version when viewing today’s paper as the page displays it looks good with sharp text and vivid graphics and then the page renders fully and the contrast goes away and the text and photos are washed out.

The e-edition is just filled with bugs and unfortunately what I want the app for.
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Gray pictures

I have been writing emails to the support staff for this app for multiple days now. I really they must have outsourced their tech support to a group of people who don’t actually use the app.

The problem is that most pictures on the enewspaper load twice and become gray and washed out. I have been trying to explain this problem to them but they don’t seem to get it. They have asked me to upgrade the app but I already have the latest version available. The version they are quoting me is version 5. something but the latest app store version is at 6. something.
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Cannot choose reader view or print

In the LA Times app, the quick view articles on the home screen do not allow you to choose the iPhone reader view or print. Being able to easily print articles I want to keep is important to me. I also like the iPhone reader view. The app allows you to do those things in the e-newspaper view. If you exit the app and access the site from the web those options become available for the quick view articles.
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Really good, but could you guys add something more to it?

I like this app, I use its every single morning for digesting current events. But please, could you guys add a playback speed option in the media section of this app? Could you guys allow us to change the speed of the videos please to 2x? And could you guys also add that to the podcasts too? It would be a big help, as it would allow me to consume more, in a shorter time frame. My commute is not that long, and sometimes episodes from the LA times podcasts are longer than my driving to school or to work, meaning that miss out on some info. News is supposed to be brief, and to the point. If I wanted in depth analysis, then I’d read the whole articles.
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Can’t Login

Stuck on “Need more information to continue” but then I can’t click continue.. I waited this out a few weeks in hopes it would get resolved but Still the same issue!!

When trying to log in I continue to get this pop up message that I cannot get past.. I have tried using safari, chrome, mobile, desktop, mobile app - and the same thing happens. I tried logging in using apple, google, facebook... the same thing happens!
It says "Almost There. Need a little more information from you" but nothing happens when I click continue (I tried this after opening the “terms and conditions” and “privacy policy” as well with same result). If I click the "x" to close it, it just keeps me logged out.
I have an account, it recognizes I have one. I tried resetting my password, clearing cache, cookies and history on each browser. I know I am putting in right password because when I type in a random one it says “please enter a valid password”- so its prompting this with the valid email and password. I even purchased a subscription (even though I also get it on apple news plus) and I got the notification email for the subscription too.. I called the customer service and they said they put in a ticket.. this is ridiculous. Only happening with LA Times.
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News junkie says skip the LAT app

The L.A. Times has still not developed an iPad app. This is a (still mediocre) iPhone app made big. If, like me, you read your news on a landscape-oriented tablet, the presentation is absurd. The app was updated one week ago, so I downloaded it anew, but it’s the same. I read four newspapers all on my iPad — LAT, NYT, WaPo and WSJ — and this app is by far the worst one. I use a shortcut to the web site instead; not ideal but functional for the front-page stuff. But this app is so bad that I delete it from all my devices just so I don’t open it by mistake.
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Great and simple UI

I’ve been using ”ABC7 Los Angeles” app for over 3 years , and I gotta say that app sucked. It always buffers and most of the time doesn’t even stop loading, and never works. I was still using it thinking that was the only local news app(silly me), until I deleted it and came about to “LA Times”. I’m very happy with it. It has a great UI and very simple to use, and most importantly it doesn’t buffer or loads for more than 3 seconds. Good job guys! It’s a very futuristic app, and I love it!
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