Abuse of notifications brings the score down
Original review: There is no control over some of the spam notifications the app forces on you. You have to choose between accepting spam, such as news alerts and matches you’ve expressed no interest in being available to watch, or turning notifications off and rendering the app useless. I’ll stick with it and hope it improves, but can see myself ditching what is otherwise a great app if more control isn’t offered very soon.
Response from developer
Hi, Thanks for you message! You can use the search bar in the Discover tab, and select your team, player, or league. Then, press the star icon on the top right corner, set your notification preferences and you're done! If you have any other feedback, please use our feedback section in the app go to Profile - Contact us! Best, The OneFootball Team ⚽
Keeps me up to date
M
Response from developer
Hey! That way you can have an idea on how players performed during the match! We are sorry if you don’t agree with the ratings you found in our app. For better understanding: we get these ratings from a third-party provider and therefore, do not write them ourselves. This unfortunately means that we can’t guarantee the entire control. However, we take note of your feedback and will share it with our provider. If you have any other questions or suggestions, don’t hesitate to get in touch! Have a great day, The OneFootball Team⚽
Fewer Ads Please
Response from developer
Hi, Thanks for your message! We are sorry to hear that your experience was not what you expected. The direct feedback from the users is a big help, as we want to offer the best user experience possible. Be sure that your request will be heard and taken into consideration. Best, The OneFootball Team ⚽
Changes made to Matches Tab
Update (Post Developer Response):
Thank you for taking this review into consideration. I am of the belief that the developers are tweaking this change for the best experience of all users and I am one of many. Looking forward to changes down the line.
Response from developer
Hi, Thanks for your message! We are sorry to hear that your experience was not what you expected. The direct feedback from the users is a big help, as we want to offer the best user experience possible. Be sure that your request will be heard and taken into consideration. Best, The OneFootball Team ⚽
Amazing app 100% recommend
Good app but ads are so irritating
Please fix this!!!!!
Response from developer
Hi, Thanks for your message! Please use our feedback section in the app: Profile → Settings → Contact Us We are going to investigate it in more detail and search for a solution. Best, The OneFootball Team ⚽️
Was great
It only gets better with time!!
Nonsense notifications
I’ll be looking for another app if this continues..
My last review was removed.. which makes me think they’ll continue this clickbaity behaviour..
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Update After getting alerts yet again for teams I don’t follow even though I have news alerts turned off I’m now switching to a rival app..
This app is getting worse: I used to pay an annual subscription to remove ads. I stopped this when they changed to monthly as I don’t want monthly amounts no matter how small leaving my account. Therefore you lost a subscriber.
Then the bugs started. - like many I stream games to watch them (now tv / bt sports etc) this means there’s a minutes delay on what I’m watching.
So when I untick alerts for a game in OneFootball I don’t want them turning themselves back on repeatedly ruining the game I’ve decided to watch at the last minute.
Then there are the ridiculous amount of partners you want to share my data with and how you want to track me. Then last night at nearly midnight you send an alert for the Classico a game I don’t care about in any way. I don’t want to watch the highlights, I don’t want to be bothered by an alert I haven’t switched on and I’ve gone from a paid subscriber to deleting the app.
Response from developer
Hi, Thanks for your message! We are sorry to hear that your experience was not what you expected. The direct feedback from the users is a big help, as we want to offer the best user experience possible. Be sure that your request will be heard and taken into consideration. Best, The OneFootball Team ⚽