OTRS User Reviews

Top reviews

Leave a Review OTRS
  • Nice

    Works great for manage tickets while away from desk.
  • No longer working

    This app no longer works as of iOS7. Needs an update. In fact, needs to be an iPad app.
  • IOS7 appears to have broke this application

    Was working until I upgraded to iOS7, now, when I get to the main screen (Queue View, Status View, etc.) I tap any of those six icons, and it closes the app and dumps me back out to the main IPAD screen....

    And why is that not an IPAD version?
  • Great App

    Everything is great except the screen size for iPhone 5. Please correct it.
  • Good

    Pretty helpful.
  • Needs Notifications

    If you could integrate this App with the iPhone notification centre the you would be on a real winner! Having to constantly check for new jobs or changes to jobs is quite tedious.
    Other than that, great job...
  • Could be better

    Needs some work. Can't wait until its fully featured
  • Fantastic app on the move

    I use this app while out of the office, it Installed first time on the server side and works really well on the iPhone.
  • Hyperlink capabilities not supported

    Overall, this is a good app but it appears to be missing basic features such as:
    1.) the ability to click on hyperlinks
    2.) ability to click on a phone number and open the phone dialer
    3.) ability to click on an address and open google maps.

    I look forward to future improvements
  • Great app

    Fantastic app! Thanks guys - hoping to access attachments if possible.

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