Leave a Review Fort Worth Star
New App has ruined the E Print
The new app is horrific. It’s all about getting you to mess up so they can bombard you with ads. I plan to cancel my subscription once the TCU football season ends……can’t stand the glitchy new format.Developer Response
We are sorry for the issues you are experiencing with the app. This is not the experience you should be receiving. Please email us customerservice@mcclatchy.com with your contact information as we would like to help assist you. Thank you.Unusable
When trying to read an article, the page will swipe itself off the screen unless I’m on WiFi and not cellular. Obviously, this paper seems overly concerned about WHERE the customer is, and it’s using IP addresses to determine that, judging by the “turn off private relay” responses from the devs. Whatever you guys are trying to do, you’re doing it incorrectly. An app glitch like this will drive away customers and is certainly harming the newspaper’s bottom line.Show lessDeveloper Response
We've made some recent changes to our app and hope the ability to access articles has improved. If you are still experiencing issues, please email us customerservice@mcclatchy.com with your contact information as we would like to help assist you. Thank you.Doesn't Work
The latest version of the app as of 8/7/23 does not work at all. You click on an article and it is immediately closed. I'm going to cancel my ridiculously expensive subscription if it's not fixed.Developer Response
We've made some recent changes to our app and hope the ability to access articles has improved. If you are still experiencing issues, please email us customerservice@mcclatchy.com with your contact information as we would like to help assist you. Thank you.