Live Reviews:
Live Chat Software by ProProfs

Live Chat Software by ProProfs

LIVE CHAT

⭐️1 / 5
Rating
🙌1
Ratings
📼5 scs
Content
📦~ in 2 months
Updates frequency
🗣❌ unsupported
Your locale

All Versions of Live Chat Software by ProProfs

3.1.1

May 15, 2024

Improved the device compatibility across the network.

3.0.7

January 17, 2019

Improved the device compatibility across the network.

3.0.6

January 10, 2019

Improved the device compatibility across the network.

3.0.5

October 23, 2018

- We have fixed the following issues: Mobile notification bug has been fixed. Zero visitor bug that leads to app hanging is now fixed - Launched with an all-new user interface. - Optimized speed and performance Conversation speed has been improved, incoming chat requests speed has been increased so that no visitor query goes unanswered, and notification for new chat requests has been optimized. - Improved notification Help your operators get immediate push notifications that assist them to reach out the customers in real time. - Feature enhancement Settings like auto-chat acceptance, operator availability, and sound notification are added to the app. - Visitor monitoring window Monitor visitor details such as name, location, device used while navigating the website, page URL they landed on, and the time spent on the website. Operators can invite visitors while monitoring their details. In case, the visitor has been on the website before, you can view their chat transcript, understand their previous pain points and provide support that is customized according to their needs.
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3.0.2

October 8, 2018

- We have fixed the following issues: Mobile notification bug has been fixed. Zero visitor bug that leads to app hanging is now fixed - Launched with an all-new user interface. - Optimized speed and performance Conversation speed has been improved, incoming chat requests speed has been increased so that no visitor query goes unanswered, and notification for new chat requests has been optimized. - Improved notification Help your operators get immediate push notifications that assist them to reach out the customers in real time. - Feature enhancement Settings like auto-chat acceptance, operator availability, and sound notification are added to the app. - Visitor monitoring window Monitor visitor details such as name, location, device used while navigating the website, page URL they landed on, and the time spent on the website. Operators can invite visitors while monitoring their details. In case, the visitor has been on the website before, you can view their chat transcript, understand their previous pain points and provide support that is customized according to their needs.
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1.8

August 9, 2017

UI updated with some new features.

1.7

July 21, 2017

UI updated with some new features.

1.6

April 27, 2017

UI updated with some new features.

1.5

December 4, 2013

Bug fixing

1.4

November 15, 2013

operator chat bug resolved

Price History of Live Chat Software by ProProfs

Description of Live Chat Software by ProProfs

ProProfs Live Chat Software for iPhone allows businesses to communicate with their website visitors and clients in real-time and offer them exceptional customer support on the go. The live chat software for website comes with an intelligent chat engagement feature that helps you to reach out to customers browsing your pages. You can engage visitors, capture leads, monitor operators and much more. Integrating a live help software like ProProfs Chat to your website will allow you to connect with visitors and turn them into delighted clients. Designed for businesses of all sizes, this live chat app allows you to offer customized support to visitors by helping them find anything and everything on your website. With the mobile app, you get to push URLs and use other smart features that help you escort visitors on your website. Your support operators can easily transfer files, send canned responses to frequently asked queries, and transfer chats to other operators that help customers enjoy a delightful support experience. With ProProfs live chat app for iTunes, you can help your website visitors & customers anywhere, anytime. Sending them special offers, answering customer queries instantly, finding out who’s on your website, and more becomes possible with this live chat for customer service app. All your support operators have to do is login to their ProProfs Chat app to start a chat with the site visitors to help them in real time. ProProfs Chat for iPhone offers a series of features and benefits - • Provide live support on the move • Grow leads and get more sales • Instantly resolve client queries • Track and record offline messages • Improve support team’s productivity • Feature to access control panel from iPhone/iPad • Know your website visitors with their Geo location including referrer URL • Invite visitors for live chat • Support multiple visitors through a single operator at the same time • Operator to operator messaging • Push URLS notification • Canned messages/predefined responses • Close chat feature in chat window • Operator logout functionality in operator chat window So, get started and say hello to any visitor using ProProfs Chat.
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Live Chat Software by ProProfs: FAQ

Is Live Chat Software by ProProfs compatible with iPad devices?

Yes, Live Chat Software by ProProfs can support iPad devices.
Live Chat Software by ProProfs was released by Batia Infotech.
The minimum iOS requirement for the app is 13.0 or higher.
Unfortunately, Live Chat Software by ProProfs has not been well received by users, as evidenced by its low rating of 1.0 out of 5.
Live Chat Software By Proprofs Relates To The Business App Genre.
3.1.1 is the most recent version of the Live Chat Software by ProProfs app.
Live Chat Software by ProProfs updated its app on July 8, 2024.
The release date of the app was February 5, 2023.
This app is rated for ages 4 and up, and contains only family-friendly content.
The following list of languages is supported by the Live Chat Software by ProProfs app: English.
Sorry, Live Chat Software by ProProfs is not part of Apple Arcade.
Sorry, there are no in-app purchases available in Live Chat Software by ProProfs.
No, Live Chat Software by ProProfs does not provide support for Apple Vision Pro.

Screenshots of Live Chat Software by ProProfs

iphone
ipad

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Reviews of Live Chat Software by ProProfs

  • Awful

    The app is absolutely useless! i attempted to work on the go, got in the system, everything shows up fine and I can communicate with other employees, however as soon as I get a chat transfer to me, the system just closes, and I cannot log in for few minutes. Never got to a user chat. Useless.
  • Absolutely useless app

    1) crashes frequently
    2) can not run minimized
    3) no notifications due to (2).

    Bottom line is this software is stupid. Who is going to always run it on screen on mobile device. Of course u need to monimize it. Once minimized it dies. Waste of time and effort.

    If you guys wanted to write a software for iphone and came up with this, you should better not offer iOS app at all.
    Miserable app, not only the engine but the UI too - ugly looking useless app.
  • Works well but needs a few more features

    The very fact that a chat service offers an iPhone/iPad app is pretty amazing. It's the main reason we chose this service over all of the others. It's great to be able to login with an iPad rather than being tied to a computer. That being said, you do give up a lot of cool features that can be accessed through the PC or Mac versions. These include the option to access custom responses or send a URL to the client. The PC version is extraordinarily rich in customizing options, but none of this is yet available with the IOS version.

    I can appreciate that an iPhone screen is perhaps too small to make this work. The best way to implement this would be through a full featured iPad version. Perhaps it will come with a future update. But, for now, I'm at least happy that I can monitor our live web support account while using my iPad. In that respect it works quite well.