Nice going guys?????
What's wrong with you guys. This is the only app I actually NEED.... It was flawless. And now after your great update it went to hell. Come on guys-- I expected more from you
Was happy
I thought this was great and was a deciding feature to change systems. Did my upgrade a week ago and now does not work at all.
Any idea how to restore it without the fees of a company tech?
Any idea how to restore it without the fees of a company tech?
What happened?
Downloaded the new app, lost everything, why would they do that, is someone working on fixing it, do they care?
Stopped working
Can't see cameras anymore and after re-install nothing is working ... Not impressed, time to move on?
Who tested the updated app before releasing it?
The latest update appears to work on the iPad, but not on the iPhone. Come on guys please get your act together and get this fixed now! How about addressing this issue on your websites support section. There appears to be only silence there! This app used to do exacting what it designed to do. Not anymore! I left this email for their Customer Support Director on there website this AM. I suggest that everyone who has been affected by this issue do the same:
I called your technical support department yesterday regarding the fact that after you released an update to your iPhone app last week my cameras went silent on my iPhone. I was told that there would be a new update posted yesterday afternoon. There was no update as promised; and, there is no mention of the issues your customers are facing with this most recent update. I find it hard to believe that you have not taken an active approach to keep your customers appraised of this situation on your website.
I called your technical support department yesterday regarding the fact that after you released an update to your iPhone app last week my cameras went silent on my iPhone. I was told that there would be a new update posted yesterday afternoon. There was no update as promised; and, there is no mention of the issues your customers are facing with this most recent update. I find it hard to believe that you have not taken an active approach to keep your customers appraised of this situation on your website.
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User
Last update wiped out all our IPhone coverage . Not impressed !!
What the hell is up with this!!!
Have no access to cameras since update, updates are suppose to resolve issues not create issues!
problem in new upgrade
Made the mistake of hitting update all while I was traveling and knocked off all access to my cameras. I kept thinking that it was me and that the access codes were not correct. Was shocked when I returned from trip and the iPad, which I did not take and did not update, worked perfectly. Spent another half hour making sure all access entries were correct and reinstalled the app and it still was not working. Was relieved that others had the same problem as I thought I would have to call my security camera person who bills by the hour as well as travel time. How frustrating that there is a bug in the new app. Possibly the designer was fired from apple.
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Way to go!!! Not
Worked great until last update. Now it is useless. Great work!!!
Stopped working after update
Can no longer view my cameras after this last update.... What's going on?
