HandyTicket Deutschland User Reviews

Top reviews

Crap.

This app is useless.

Worst App Ever!

First, it doesn't allow me to detele my payment method. An second it's useless. Annoying registration ang long. NO customer support. Avoid it!

6 years later and just as bad!

Managed the registration process with some pain and soon realised App had next to zero consideration for user! Apart from inadvertently buying monthly tickets in the wrong direction for almost a year, the App seems to decide on its own when to issue you your already paid for ‘10-Trip ticket’.
Admittedly, the latest problem seem to get worse when the EU Payment Service Directive (PSD2) became effective.

Will Be Deleting!
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For Non-Europeans...

When setting up payment methods, it would seem that Americans and other non-European people wouldn’t be able to proceed.

I’m from the States and I simply entered my address as I normally would, but chose “Germany” for my country. Then I chose “Credit Card” because US debit cards won’t work as a debit card with the system HandyTicket is using. After that, I entered all of my Visa debit card information, validated it, and saved it.

Works perfectly. 🙂

Cheers!!
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Ausländische Adresse

Akzeptiert meine Adresse aus dem Ausland nicht, obwohl ich mein Land Im Menu auswählen kann. Somit kann keine Zahlungsart gespeichert (Kreditkarte) und Tickets nicht gekauft werden.

Needs to accept payment from foreign credit cards

Please get with the times!

Still easier to buy a ticket with coins

Why is there no Apple Pay support? Why doesn’t it support a credit card from another country.

Useless

Crashes always when changing region. Useless.

Stürzt ständig ab

Seit v2.0 stürzt diese App direkt nach dem Ticket-Kauf meistens ab.
Favoriten-Funktion geht überhaupt nicht mehr.
Schade.

Not fit for purpose.

Hello!
There is a big downside - that app and the system are not designed to accept all around the world credit/debit cards and/or PayPal accounts.
It accepts only few EU country cards and addresses. It was mentioned in someones review back to 2012 and nothing done.
To my mind it lets down all that German idea about sustainabilty and saving the environment.
It also would make compliance with Germany rules much easier when you able to buy ticket before even leaving home/hotel and not looking for FahrCard vending machine.
Thousands and thousands tourists could just easily buy handy-tickets rather that paper tickeys all around the Germany.
There are great examples how great e-ticket system works - Deutsche Bahn (DB), BVG - Berlin, MVG - Munich transport systems apps already accept worldwide payment cards.
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