Race Monitor User Reviews

Karting Coach, Inc.

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Best app ever.

Best $.99 a year I ever spent. I have used it since 2015. Usually I upgrade I think for $4.99 but right now I can’t figure out how to find it except if it pops up. I guess I can wait.
But now it’s free so why do we have to renew every year. Mine always renews during Snowball Derby and there is never any cell service. But I am good for this year.
Get this app and you won’t regret it.

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Cj14's mom

a month ago

Un-usable data

I paid my $6 to watch live data and none of the racing names were available. They got my $6. Shame on me. They won’t get another penny. I use Race Hero now and get everything I want for free.

Please use other app 666

a month ago

No coverage of major race

I used this app last year for the Rolex 24hr race. I’m at race now and app doesn’t show race at all. Now have to figure out how to cancel subscription

Update. They answered me and stated IMSA Rolex 24 hr race has not been on this app. The only other races I would have used it for would have been HSR ( historic sports car racing). My mistake.

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Disgruntled race fan

10 months ago

Response from developer

You seem to be confused about the timing for the 24 Hours of Daytona. IMSA has never offered their live timing within Race Monitor. Each track or organization chooses whether or not to make their Live Timing available with Race Monitor, and they have to send their live timing data to us for it to be available within the app. Instructions for cancelling can be found here: http://support.apple.com/kb/ht4098

Cmac

Still can’t see the whole page top doesn’t show

Wally wallmaet

a year ago

Data not available

For the second time this year while using this app, we got messages data not available. I was in a two day, endurance race, and they capture day one accurately. Day two is nowhere to be seen.

Wild Racing

2 years ago

Get race hero instead for free

Race monitor has always been bad and I’ve only kept it on my phone for times when the race weekend wasn’t on race hero (rare). Last weekend seemed like one of those so I found the race on race monitor, but had to get a subscription to follow the race I was entered in. Fine. $0.99 for one month then I’ll cancel. Well, if you want to see your individual lap times you need to pay another $4. I’m in too deep and out lap timer was broke, this looked like it. Fine. Well 30 mins later the race popped up on race hero. For free. And it charts lap times. Has better sorting by class. Tells you who’s in the pits and who might be out of the race because they’ve pitted so long. And gives you track communication like black flags by car number. Oh, and it’s just more attractive and easier to read. And free. If race monitor wants to have a chance they need to check out race hero and get with the program. I want my $5 back. And you, save your money and hassle and get race hero.

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9999ian9999

2 years ago

Please cancel this subscription!!!!!!!Now!!!!!

I have tried for four years to cancel this via PayPal, Apple and Racemonitor. There is no cancel button and then I think I have canceled it but I get another charge a month and half before the date. This is ridiculous hard and no response or very little help just tossed over the fence. I have spent a stupid amount of time every year to get rid of this as we haven’t raced since 2018. Please someone help!

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Can I have our two bucks back

2 years ago

Response from developer

Instructions for cancelling are posted in several places on our website, and we respond to support requests very quickly. You an find instructions for cancelling your subscription here: https://www.race-monitor.com/Help/Article/5/cancelling-subscription

It is what it is

The platform performs poorly. The logical steps are not so logical and the back button is missing a few windows so you have to press q thousand buttons just to get to one screen. I’d pay double for a platform that actually works. Get rid of the 1 dollar version that does nothing please.

Scarlettvo

3 years ago

GREAT customer service

I had issues viewing individual driver’s details. After reading some reviews it had me nervous that it maybe a glitch and wasn’t showing my paid upgrade. I did the “contact us” through the app and with a few days heard back and the issue was resolved (user error). Extremely wonderful customer service and almost immediate replies. Gave 4 stars because it’s a little hard to learn how to maneuver through the app but again … more than likely the user. 😆

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mbarbs726

3 years ago

Upgrade?

I have this App on my iPhone X and want to upgrade to the plus version to utilize the added features. The problem is I can’t find any way to accomplish this within the App itself or through the App Store.

ricomsp

3 years ago

Response from developer

The Plus upgrade screen can be accessed by tapping on a racer in live timing or results, or from the orange banner in the lower-right-corner of the directory. It’s an in-app purchase of $3.99/USD and does not include live timing. More info about Plus can be found on our website here: http://www.race-monitor.com/Help/Article/13/race-monitor-plus