Charge for a service, refuse to provide
This is a review and warning about the shady practices this company utilizes. They claim to offer a refund insurance option available for purchase on certain event tickets. They will not provide this service. Even when the requirements are met, ticket purchasers are being refused refunds and are cancelling ticket purchases for future events. COVID-19 hit our industry hard and a company that refuses to honor its own policies are making it harder and harder for smaller events and venues to keep the profits from tickets sales coming in. It is recommended that you use someone else to sell your tickets... I know I will.
Show less
Works great
Really easy to use. Check in and ticket scanning were very smooth. No issues. You can also look people up by name if there is a problem or if they don’t have their tickets.
Great experience for my event
The scanning capability on the app was great. We had a few people at the entrance of our event download the Ticketbud app, and each person had no problems checking people in.