Non-existent support for problems with the app
I was very happy with the app until I bought some back-issues, and discovered that half the pages were missing. Contacted support per the instructions in the app to have matter resolved, and haven’t heard back from them WEEKS (even months?) after lodging support issue. I am stuck with issues that I cannot read, while they have kept my money for a product that they have failed to supply, and ignoring my request for help. Better off buying the actual mag if you want it.
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Used to be good
Continually crashes. Needs an update urgently.
July issue and budget meal section
The July 2018 issue will not load despite remove and reinstalling the app and refreshing the subscription - this has been the case for a week and no fix in sight. The budget meal planner at the end of the magazine will only load upside down - obviously hasn’t been adjusted for the digital version. Absolutely ridiculous.
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