Gmate® SMART User Reviews

Top reviews

Does not work with new phones

I upgraded my iPhone from a iPhone 5 to and iPhone 6S and now neither my iPhone or my iPad support the Gsmart Glucometer ... the sensor my glucose strips are useless ... don't buy this unit ...

DO NOT USE this product

Update:
I'm an insulin dependent diabetic. Using the Gmate I began to notice my readings were all over the place and did not match the way I felt. After a few months I decided to purchase another device .... Contour Next. My readings were radically different so I did some research and discovered the FDA makes some allowances but mine seemed to be farther apart. I began a 30 day test taking readings using both meters every morning. You conducted a non-scientific fasting test with the following results:

30 Readings
The Gmate had a 21.7% average difference or 38.9 points

15 of the readings averaged greater than 25%

The readings ranged from -1.1 to 49.7% difference

Original review: The GMate Smart app is a good app needing some improvement. It would be nice to have a specific place to enter medication taken after the reading that would export as a specific and separate field. It would also be beneficial to have an icon to notate a "Fasting" reading.
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Yvonne

I am very disappointed in this reader. Since I did the updates it is sooo far off. As much as it is a convenient I have reverted back to the old fashioned way. Don't fix what's not broken.

Don't use this update!

I have used game for well over a year and I LOVED it. Since the update I cannot rely on the readings anymore because they are WAY off. For example: 231 with gmate, 114 with another meter.

Dangerously inaccurate

I was cautiously optimistic when I bought this setup, but have found it to be dangerously inaccurate in reality. I could feel my blood sugar was high or low and was confirmed using a standard monitor. However this brand's setup almost always had me in the "normal" range regardless of what I actually was. It ranged between 100-150 points off of what the other meter said.
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Bad update

I've been using the app and meter for over a year and I've had no trouble. After this last update the readings are way off. I even tried new strips and bought a new gsmart meter. Still bad reading. I'm unable to use the device with this updated version.

Don't waste your money -doesn't work!!! 😤

Positive reviews here are decoys. There is zero product support for this wildly inaccurate piece of crap machine. Trust me- I would know. I mistakenly purchased this machine awhile ago and have had constant problems. The control solution test shows my machine is not working properly. Their website has no English translation and so anyone who doesn't speak Chinese is screwed. Also no phone number and they don't answer their Facebook page...
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App broken in iOS 10.2.1

I've been using the GmateSMART successfully until the iOS 10.2.1 update on my iPhone 6 (128 GB). Now it asks for the strip and goes into an infinite loop, freezing. I've tried deleting and reinstalling - no help. Tried phoning, and I get put on hold forever. Will there be an update? Do I need to buy a different brand? I do NOT recommend this device until the app is fixed. HELP!!!
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Needs Improvement

There is no connectivity to the Health app. It would be useful if it pulled in carbs.

Buggie

The app is very biggie I have had 4 different problems. From the screen going narrow, text block blocking information entry and prompts not showing up. I'm returning this product. Also does not work with Apple health app!

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