Leave a Review Brainscape
Great way to Memorize. Buggy app.
This app has great potential. It allows me to go over words that i don’t know over and over again until it becomes solidified in my head. I almost considered buying the premium version of the app. However, as much as Brainscape is a great app for its flash cards, it is extremely buggy. First, it relies heavily on its internet connection. If you try to study these flash cards while in the middle of a commute and the mobile network becomes spotty it crashes when you finish. If you want to double check a meaning on a card and you quickly switch apps and come back, the app freezes. It somehow saves progress which I assume is due to its constant connection to the internet, but my inability to switch between apps while memorizing is hindering to my learning process. I even tried to find a way to contact someone from Brainscape to talk about these things, but for some reason it says that there’s no email attached to the app even though when I go to my account my email info is in there. There was even a Brainscape representative that emailed me to promote the premium version so they do have my contact info so why doesn’t the app reflect that. I love the way the app works and would like to use it for a longer period of time, but if these problems persist it’ll become hard for me to do so.Show lessafeedback
Developer Response
Thank you for your feedback. We are working on some of the sync crashing issues. For what it's worth, the app does *not* use an internet connection constantly when you are studying. We only ping the server (to update your study progress) when (1) you finish a study session or (2) you close the app and send it to the background. There are indeed times when doing one of these things with a spotty internet connection can cause problems, and we are working on these. #softwareIsHard. Regarding the contact issue, could you explain what you mean by "it says there is no email attached to the app"? You should be able to just Contact Us to report a bug. If you want a near-immediate response from a human, you can always email support@brainscape.zendesk.com. Hope we can continue to make the app useful for you!Great app
I downloaded several flashcards apps to see which one had the best diversity of study options, and though it costs to acquire the options I wanted it seems worth it to me. Like- being able to reverse or shuffle the deck, having deck categories and being able to study them together or alone. Most free apps just don't make the cut for what I need to really study effectively. I was looking for an app that was ideal for making my own flashcards, and not only did I like this one the best for flashcard creating, but it also actually has a pretty wide variety of already made decks that can be download and studied that I like to utilize for the fun of it sometimes. The one thing I really really wish was available was being able to put a gif, an animated photo, or even a video on a flashcard. I haven't yet found a flashcard app that has this option available but it would be so helpful! I am studying sign-language and an animated photo or video option would be perfect. Brainscape would be the ultimate flashcard app if they added a feature like that!Show lessJdhdjdhdh
Developer Response
Thanks for the great feedback! We have good news -- adding photos and gifs to flashcards will be added in the coming months. We first need to change the way this feature works on our website, and then we'll be transferring the feature to the app. Thank you for your patience in the meantime! Remember that you can always log into our website on a computer and add images to your flashcards there.App won’t open on iOS 11. Update: Fixed!
I contacted Brainscape during beta letting them know there was a serious bug not allowing the app to open. It opens and crashes. They wrote back and said that they are aware of it and are waiting for Apple to approve their update, but honestly this should have been taken care of weeks ago! This is not some small bug that can be worked out in some future update. This is a bug that doesn’t even allow the app to open, hence the 1 star. When the app is updated, then I will update my review.
UPDATE: iOS 11 patch has been released and all is well in the world again. No more crashing. Thank you!!!Show lesslad_jr
I love my Brainscape!
When I was a kid I loved learning with flashcards. Now at 71 I have the greatest set, my Brainscape French! The whole thing is so wonderful. I do several cards each day, and have for almost 3 years. I am reading french novels on my kindle thanks to Brainscape, and I am told my brain is getting younger. Now I am hoping they can come up with a way to help the rest of me too.
The cards have comments that are magical. The designers really know the material. If you want an awesome means to a foundation in french... just get these cards.Show lessSloguy48
Decent app, awful/zero customer service
Had Brainscape pro once before and loved it. Renewed my subscription for it through AppleID subscriptions.
Shows as renewed in AppleID and parts of Brainscape, but still don't have FULL access to Brainscape for which I paid.
Wrote THREE (3) emails with screenshots to the addresses in the app, and I've gotten no response.
Finally wrote to Apple. After some insultingly basic suggestions that I'd already tried, they agreed to refund the purchase.
Outcome wasn't really what I wanted...I don't want the $10. I want the service I gave Brainscape $10 for 2 weeks ago.
I'm pretty upset as this was inconvenient and had an effect on plans I made long ago to prepare for a standardized test using Brainscape.
After 2 weeks without my product and the time lost in my studying, I'm not really satisfied that I was just given back the money. I already had the money before this happened! What about the time I wasted on the emails they never replied to and the time lost depending on their product which let me down?
Buyer beware. This is a good app but in my experience, they don't care if you have a problem with it, even if it involves billing.Show lessShiftyfunk
the best!!
just the rockinist flashcard app ever! does everything i want it too! u can even export ur flashcard as an excel file to reference the information another way. works beautifully. these developers are geNius! thanks so much gang for making a great app for those of us who need to be reminded of what we need to know. ive used it for school and work and always to great success. the only improvements I'd suggest after years of use is (1) if u could edit cards from the cards (while ur studying them), (2) if you could SEARCH the cards in your library easier (without searching ALL flash cards) with a more generous search bar (because then Brainscape would also be an in INCREdIBLE quick reference guide).Show lessstudymeister
Definitely Recommend!
I first found out about Brainscape Senior year of high school. My friend recommended it and I absolutely LOVED it! I got it when everything was free, but I liked it so much that when they came up with "Pro" I chose to buy the one year subscription (thinking I wouldn't use it after high school). However, I continued to use it through college and STILL love it! So much that when the year was over I upgraded to the lifetime subscription. This app got me through some of my toughest classes. It also helped me study for HOSA state which I then qualified for HOSA nationals and went even further! I couldn't have done it without this app! I will do anything for my grades and success in life, and Brainscape proved to me that I'm even willing to pay for a subscription to help me study! Definitely recommend! Even if you're not planning on buying the Pro.Show lesstheCaT4568
Developer Response
Wow! So happy to hear your glowing review, CaT4568 :) And the whole team appreciates your support with going Pro, THANK YOU!!! Good luck on your future studies and don't ever hesitate to shoot us a message at support@brainscape.zendesk.com with any questions or feature improvement requests. Happy studying, Courtney@BrainscapeMany great features, a few deficiencies
I have the full Bar Boost set, which I love! I've told many of my classmates about it. However, I've noticed quite a few spelling, grammar, and even content errors, which is worrisome.
Then there is the issue of the main app. I downloaded the free version and it mixed in with my bar cards, which just created a mess and I could no longer get an accurate assessment of my progress on the bar cards. Also, it wouldn't let me study any cards from the main categories. I think it was counting the bar cards as my daily free ones? Even though I paid for the full set.
I ended up deleting the main app after about 10 minutes. I may try again after the bar exam.Show lessLegalMama
