Unable to download guides
When I try to download guides, the download symbol shows, but nothing happens. I’ve tried being connected to the internet through WiFi, or through data and I’ve tried on a different phone and I’ve had no luck at all.
I’m also struggling to find app support on the developers site to get this problem sorted.
I’m also struggling to find app support on the developers site to get this problem sorted.
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Useful but buggy
I use it a lot for work because we have to but the search function is quite buggy and does not return results well
Can’t select my hospital
I am trying to select Northwick Park Hospital (the hospital I work out) and it says guide does not exist for hospital whilst the rest of the staff are currently using the app.
Very disappointed please fix
Very disappointed please fix
New Update is Crap
The app keeps crashing and the pages don’t load. Fix it!
Response from developer
Hello, we are sorry for any problems you may have with the app. A new version is due to be released shortly. If you could provide any further information about when the crashes occur it would be greatly appreciated, please contact support@horizonsp.co.uk and we will do our best to solve these.
Updates
It’s annoying to wait for updates every time when I want to access guidance quickly
Life saving app!
I’ve been using it for years. Super helpful. Recommend to all front line prescribers.
Good but not all topics included eg scleritis management
Nogog
I never even got into the app
I tried with wifi and data, kept saying ‘checking for updates’, took forever!
Dr Shahbaz
This app has been helping us immensely. Keep up the good and keep updating us with the latest guidelines
Communication error
Not working. Language setting on phone is English. Keep getting an error message: ‘communication error’. Can someone from the team please help?
