Completely broken
As of today the 27th July 2020, the app was unable to restore purchases and the one re-download that I could initiate failed due to an XML error. The application itself is probably the most primitive I’ve yet ecountered. Clumsy unintuitive and aesthetically poor design. Needs a major overhaul.
Updating bug - long term issue!
Always crashes when books are updated - have to delete app to remove error and reinstall - this is a real pain as it has to download all my owned book just to get the updated one. This bug has been notified for at least 18 months and the developer has done nothing to fix it.
Useless
Log in button doesn’t work, so I cannot access my books. This makes the app and all purchases completely useless!
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The developers have obviously been hard at work because the app no longer crashed and isn’t as buggy.
The one big flaw is why the prices of eBooks are equally as expensive as the paper copies.
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The developers have obviously been hard at work because the app no longer crashed and isn’t as buggy.
The one big flaw is why the prices of eBooks are equally as expensive as the paper copies.
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Response from developer
There have been 3 updates since your review, the first dealt with the iOS11 crash (which was only on the beta versions). I trust all is working well for you now as it works fine on our test devices, if not then please contact our dedicated technical support ebooks@rya.org.uk who will be able to help. ------------------- I'm glad you're finding the app is no longer crashing and I trust you've now got access to all your books - if not please don't hesitate to contact ebooks@rya.org.uk who can help sort that. I'm afraid price parity between print and eBook formats is the industry standard, this is simply because it is the creation of the content that is the main cost for a book not the printing - eBooks often have additional content and features as well.
Absolute disappointment
After signing up to the online/correspondence yacht master navigation course I received a flyer for the offshore ebook which sounded like a good read. 2 days after ordering and 4 emails later I remain unable to download it because (as rya support responds) 'Unfortunately we have just become aware of a problem today which is why you're getting these problems.
We are working on a solution.' Luckily though when I asked for a refund they replied that they would be out of the office for the next 4 days. Perhaps they have gone sailing?
Still haven't got my money back.
We are working on a solution.' Luckily though when I asked for a refund they replied that they would be out of the office for the next 4 days. Perhaps they have gone sailing?
Still haven't got my money back.
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Response from developer
Following up on this issue we just wanted to check that you'd had a satisfactory conclusion as we can't match the content of your review to any email exchange we've had. Please email ebooks@rya.org.uk for any assistance.
RYA Books App
As an RYA member I was looking forward to the use of this app. However, it is very unstable and frequently crashing. It is 'clunky' and not very user friendly. Re-loading already purchased books is an issue as, unless logged-in, there is no functionality to upload them. And logging-in itself is problematic with frequent messages that the 'server in not available' . I have tried the help desk but, as yet, no response. Come on RYA, you do a great job elsewhere on safety so get your App up to the same standard.
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RYA review
I do windsurfing and I am 10. I got this because I love my hobby and I thought it might help me. When I found some books you had to pay for I was a little sad but then I found a perfect free one. I downloaded it but soon found it was more adult language than child language. I am hoping a child friendly app like this will come along but I give this five stars because its any sailors best friend and very handy. I ended up deleting it but I really didn't want to , but I couldn't understand it because there was no point having it. A fantastic app if you are an adult but not much use if you are 10! I hope a simpler version will come out but I would recommend to a friend who's not 10 ! I love windsurfing and bye bye
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Excellent windsurf course in your hand.
All the material of the book, with the addition of video which brings the moves & timings to life. This is an advanced course you can follow retaining the language & structure of the basics taught on most courses. The content doesn't take up too much memory either. The only downside is that every (& too frequent) update wipes all your stored content and loses purchase status. A real pain.
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A start but a long way to go
I had no problem with crashing (iPhone 4S) but, as others have noted, it's presently very thin, and also does not look very good on the iPhone (I wonder, does it actually work much better on an iPad?).
It is a start and let's hope they put a wider range of, better designed, material on this app.
It is a start and let's hope they put a wider range of, better designed, material on this app.
21st century RYA
Fab and exciting! Value for money. I've been waiting for something like this for ages! Welcome to the 21st century RYA. Ideal for me as I am a commuter. Great to brush up on my engine knowledge prior to sailing on my weekends. Looking forward to more releases. Well done RYA!
Exellent app & customer service!
After a brief hiccup overnight with the original pricing (price in the app was a little higher than the paper books) I contacted the developer YUDU Media who quickly rectified the issue and have even put me in contact with the guys at the RYA who were willing to refund me the difference!
I couldn't ask for more! Great app guys, and exceptionally quick customer service! I can't wait for the next issue!
I couldn't ask for more! Great app guys, and exceptionally quick customer service! I can't wait for the next issue!
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