The ČSOB SmartBanking App is intended primarily for ČSOB clients having an active electronic banking service.
To activate the secured part, your IPPID identification number and PIN (identical to Internetbanking) are required. After entering these into the App, the Bank will send you an activation key to the agreed mobile number, or you can generate it via Token. The activation key is only necessary for activating the App, which is also the first login.
The next time you use the App, only your PIN is required. You can change it at any time via My ČSOB internet banking. We recommend that you change your PIN immediately after activating electronic banking services.
If necessary, you can deactivate the App or change some of its parameters in the Settings menu.
Other functions of the public part are accessible without logging in, also for users who are not ČSOB clients.
The app is available in Slovak, English and Hungarian.
You can find more information after installing the App in the "About App" section. At the same time there is ČSOB Infoline available to you at helpdeskeb@csob.sk or on phone number 0850 111 777, from abroad 00421 259 668 844.
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What's New in CSOB SmartBanking
9.17.2(0)
November 21, 2024
Fix for the problem with logging in from SmartBanking to Moja ČSOB and with scanning payment QR codes on iOS devices.
With all my details handy it took me a few attempts to log on. Entering my details so many times between this app and Smart Tioken app was quite daunting. Also, why is this application called Smart Banking instead od CSOB Banking. I have hundreds of apps installed so I use search to find them. Searching for CSOB only shows the Smart Token app instead of this one. Who decided the name of the app should not have the word CSOB in it? And there are quite a few of other subtle issues which make the app not very intuitive to use. Hope the bank or the dev company can do some UX testing to make it more straightforward.
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Response from developer
Hello, thank you for your suggestion. We are currently working on several improvements to the application. We believe that after their incorporation your rating of the application will be more favorable.