Annoying
Response from developer
If you're having Notification issues (ie. the red bubble), check the main phone Settings for notifications. Inside the app, you can also press the Settings (gear / cog) icon on the bottom, scroll down and press "Mark Unread Alerts As Read". We hope this helps you.
Noisy
Turned off notifications and manually check every other day.
Response from developer
Press the Settings (gear / cog) icon on the bottom and select only the Years or Groups that are important to you (and you will only get notifications on these selected Lists). You can also scroll down and press "Mark Unread Alerts As Read". We hope this helps you.
Great app overall
Not working
Response from developer
We monitor the system every minute with graphs and SMS alerts etc. Plus proactive forward planning around usage and scaling. We're sure the app is working for you now.
Notification
Response from developer
Press the Settings (gear / cog) icon on the bottom, scroll down and press "Mark Unread Alerts As Read". We hope this helps you.
No Push Notifications
Response from developer
Millions of happy users getting notifications. Please contact parentsupport@schoolenews.com if you need assistance. We can't help you here.
Keeps crashing and can’t read covid-19 school updates
Response from developer
"Hfddukknfd"... probably a spam comment and account. Please contact support@schoolenews.com if you need assistance.
A+ Application
Clunkiest app on my phone
Response from developer
"takes ages to load items."... we have tested this app via multiple connections and at multiple times in the day. We also monitor server load every minute. This is not our experience. Please contact support@schoolenews.com
Pretty useful but ...
Response from developer
Press the Settings (gear / cog) icon on the bottom, scroll down and press "Mark Unread Alerts As Read". We hope this helps you.