School Enews User Reviews

School Enews
School Enews
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Top reviews

Annoying

It would be a great app if the notification number on top of the app worked, mine stayed on 2 for about a year so had to keep checking manually, then changed to 3, eventually deleted app and started again as I couldn’t see when the school put new notices up. See how this one goes??

Response from developer

If you're having Notification issues (ie. the red bubble), check the main phone Settings for notifications. Inside the app, you can also press the Settings (gear / cog) icon on the bottom, scroll down and press "Mark Unread Alerts As Read". We hope this helps you.

Noisy

The notifications don’t clear even if you’re able to keep up with the deluge of items that keep being sent.

Turned off notifications and manually check every other day.

Response from developer

Press the Settings (gear / cog) icon on the bottom and select only the Years or Groups that are important to you (and you will only get notifications on these selected Lists). You can also scroll down and press "Mark Unread Alerts As Read". We hope this helps you.

Great app overall

The app is very useful. The only downside are the phantom notifications (ones with no actual posts) which can easily be cleared.

Not working

App won’t open, just stays on opening screen… bit difficult with remote learning happening!

Response from developer

We monitor the system every minute with graphs and SMS alerts etc. Plus proactive forward planning around usage and scaling. We're sure the app is working for you now.

Notification

The app is handy and easy to use but I cannot get rid of the notidication indication even though I've checked all news. It always indicate there is 1 message I have not read, it is quite annoying....please get that fix, thanks.

Response from developer

Press the Settings (gear / cog) icon on the bottom, scroll down and press "Mark Unread Alerts As Read". We hope this helps you.

No Push Notifications

Don’t get any notifications, which means I miss out notices published by school, unless I open the app and search for any notifications. I already checked the notification settings they are On.

Response from developer

Millions of happy users getting notifications. Please contact parentsupport@schoolenews.com if you need assistance. We can't help you here.

Keeps crashing and can’t read covid-19 school updates

Keeps crashing I get notification that school has updated important information I go to open and goes to loading screen then completely shuts down app. Very frustrating. I’m on iPhone 11.

Response from developer

"Hfddukknfd"... probably a spam comment and account. Please contact support@schoolenews.com if you need assistance.

A+ Application

This app is so handy. I love the alerts and digital permission notes. It has been reliable for me over many years.

Clunkiest app on my phone

Forced to use this app by the school. The only good thing is it reduces the need for paper usage. Can’t search. Things are not marked as read (unless you use the stupid work-around in settings), takes ages to load items. Very frustrating. Sloppy dev.

Response from developer

"takes ages to load items."... we have tested this app via multiple connections and at multiple times in the day. We also monitor server load every minute. This is not our experience. Please contact support@schoolenews.com

Pretty useful but ...

My app says I have two unread announcements but I’ve read everything. This problem has been around for months and three or more updates and hasn’t been fixed. Also I can’t find a bug report option anywhere and other parents are having the same issue

Response from developer

Press the Settings (gear / cog) icon on the bottom, scroll down and press "Mark Unread Alerts As Read". We hope this helps you.

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