Gautrain User Reviews

Top reviews

Worst App I have ever downloaded

The people who designed this app clearly have no idea what they are doing! The correct times are not reflected and if the app actually works go and buy a lottery ticket because it is your lucky day!

Needs improvement

STILL not optimized for iPhone X!

App got worse

Last version was much better - can’t see a timetable!!

Awful.

The app opens on a screen that says "journey error" and you can't navigate away from that. Reinstalling doesn't help.

Used to be good

The app used to be useful but it’s so frustrating now. Trying to see schedules ahead of time is impossible. Going through the annoying registration process only to still not have functionality is so frustrating. Apps are supposed to be quicker and more useful on the go than the websites.

Update issues

Just updated to the new app. The features are great and will definitely make getting info better and easier. However, there are some things that could be improved:
1. I have a notification bubble on my app that shows 7 notifications. When I open the app is doesn’t show any notifications and so I can’t clear these. It’s quite frustrating - pls fix this.
2. I logged into my profile, but every time I close the app it logs me out. This should be like other apps, that once you login your details are saved so you don’t have to keep typing in login details.
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DownGrade

Previous version of app was quick and easy to use. New one whilst giving more info is impossible to get future timetable info and seems more interested in having you log in.

WHAT HAVE YOU DONE!?!?!?

This app was good enough but the current version is unusable!

Worst app

Quite literally the worst app I have used in ages . Why would you integrate features into the app if they don’t work? (Payment features) the schedule feature hardly even works. Rather bring back the old simple app. At least it worked.

A worthwhile app

If you are a regular Gautrain user, this app will make your life easier. Not only is the train schedule useful, but you can also register and reload your fare card without having to stand in line. True, the bus route functionality (tracking) never seems to work, but this is only one of the apps functionality. Get it!
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