VFCU is always a friendly and pleasant banking experience.
Diane P.
Nicest people ever. I love my credit union. We are all in this together.❤️
I
New update
Like the old app, not enjoying the new one! Not very user friendly, keeps logging me out and don’t like the layout as much as the old app.
Terrible User interface update
There are bad updates and then there is this.
NEW APP NOT AS USER FRIENDLY
More difficult to read and less intuitive to use. I suspect the most important update was security. I’ve had a few few times already when Face ID wasn’t a choice or auto fill password.
Since 1985
I’ve been a member since 1985 and the credit union has been my friendly go-to for banking ever since then.
Thanks !
Tom Rood
Thanks !
Tom Rood
Miss the widget
The new update does NOT have the widget it got before. I miss seeing my accounts without having to enter the app every time.
App no longer works after update
I just updated yesterday after agreeing to all the new terms and changed my password. Updated the app and now I can’t even get to the login page- just a blank white screen. I’ve tried with and without VPN, restarting phone, uninstall/reinstall- no luck. I guess I’m just stuck using the website now 😤 there was nothing wrong with the app before!
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Won’t work with the new update.
I’ve had this app for years and it worked flawlessly. With the new version I have downloaded multiple times and it has a blank screen. when it does open it won’t even let me past the first step in the user agreement.
Satisfaction
I saw something on my mobile account that I knew I was going to need some assistance with.
It was the Credit union upgrade to the mobile app. I called the call center for assistance and the women I spoke with was very patient with me and extremely helpful in getting the upgrade accomplished. She explained everything and answered all my questions. I’ve been a customer of Vt. Fed. Credit union for many years. I’ve been very pleased and commend the entire staff for their professionalism. Thank you again. Keep up the great job.
It was the Credit union upgrade to the mobile app. I called the call center for assistance and the women I spoke with was very patient with me and extremely helpful in getting the upgrade accomplished. She explained everything and answered all my questions. I’ve been a customer of Vt. Fed. Credit union for many years. I’ve been very pleased and commend the entire staff for their professionalism. Thank you again. Keep up the great job.
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