Free
![Industry Online Support](https://is1-ssl.mzstatic.com/image/thumb/Purple126/v4/1d/78/e3/1d78e306-b900-c93f-0e10-bb27c395e12a/AppIcon-0-1x_U007emarketing-0-7-0-85-220.png/100x0w.png)
Industry Online Support
⭐️4.6 / 5
Rating
🙌193
Ratings
📼10 scs
Content
📦w/o updates
Updates frequency
🗣❌ unsupported
Your locale
- Versions
- Price History
- Description
- FAQ
All Versions of Industry Online Support
5.4.4
May 22, 2023
Our latest app update is designed to enhance your experience!
We've improved the app's user-friendliness and performance by streamlining the support process, implementing numerous small changes, and fixing many bugs.
Enjoy the update and an improved app experience!
More5.3.1
June 30, 2022
Bug Fixes
5.3
May 23, 2022
• Complete redesign of the Industry Online Support App
• Development of the new feature "Customer Support Action"
• Modifications to the Support Request
• Share a link list of favorites as a .pdf file
• Display of thanks & reviews in the forum
• Many minor changes & bug fixes
More5.2.0
November 30, 2021
•Complete reworking/restructuring of the Support Request process
•Adaptations to Field Service Request and the Motor Assistant functionality
•Several small changes and bug fixes
•Adaptations & update of the scanner functionality
More5.1.0
February 17, 2021
•Adjustments when creating Support Requests
•Responsive optimizations for the Forum – Feature
•Scan function – Improvements and extensions
•Minor optimizations and error corrections
More5.0.1
September 10, 2020
• New and prize-winning app design
• Recording motor noises by using the app to conduct a quick motor - healthcheck
• Scan function - Optimizations and expansions
• Minor optimizations and bugfixes
More5.0.0
August 17, 2020
• New and prize-winning app design
• Recording motor noises by using the app to conduct a quick motor - healthcheck
• Scan function - Optimizations and expansions
• Minor optimizations and bugfixes
More4.6.0
October 11, 2019
The update to version 4.6 provides the following new functions:
•Sharing via WhatsApp
Simple sharing of entries via WhatsApp
•Offline use of HTML5 manuals
Save HTML5 manuals on your own mobile device so you can use them offline
•New entry type "Brochure/catalog"
•Handling of the contract number
More4.5.1
March 19, 2019
New functions in version 4.5
• Comparison with mySupport of the web portal
• Easy creation of a field service request.
• Minor optimizations and bugfixes
We will be happy to receive your feedback at the e-mail address feedback-ios.industry@siemens.com.
Thank you very much!
More4.4
June 5, 2018
• The language can be changed in the app. With the 4.4 update, the desired language can be selected.
• The SINAMICS Assistant App was integrated into the Online Support App.
• Scan function - Optimizations and expansions. Possibility to scan IOP codes. You even can scan barcodes without being connected to the internet. Later you can see them under My Scans
• Possibility to create a field service request. (Restricted availability)
MorePrice History of Industry Online Support
Description of Industry Online Support
The Industry Online Support App is your key to a more efficient and successful use of products. With access to more than 300,000 documents about Siemens Industry products, anytime and anywhere, the App supports you in solving problems during project implementation, troubleshooting faults, or expanding or restructuring your plant, for example. It also allows you to create and manage support requests.
You also have access to the Technical Forum and other entries created for you by our experts. They include:
• FAQs
• Application examples
• Manuals
• Certificates
• Product news ... and much more.
Main features at a glance:
• Support Request Management allows you to view and manage all current support requests and stay in touch with the technician in each case.
• Scanning of product/EAN codes to directly display all technical and graphic data of your Siemens Industry product.
• Emailing of product information or entries so that the information can be processed directly at the workstation.
• Easy sending of inquiries to Technical Support. Detailed information can be added with the scan or photo function.
• Content and interfaces available in six languages (English, German, French, Italian, Spanish, and Chinese) – including temporary switching to English.
Watch this short video for more details on using the App: https://support.industry.siemens.com/cs/ww/en/sc/2067
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Industry Online Support: FAQ
Industry Online Support is available on iPad devices.
The creator of Industry Online Support is Siemens AG.
Your iOS device must have at least iOS 13.0 installed to use the app.
The Industry Online Support app receives plenty of reviews and currently has a great user rating of 4.6.
Business Is The App Genre Of The Industry Online Support App.
The current version of the Industry Online Support app is 5.4.4.
The latest Industry Online Support update came out on June 26, 2024.
Industry Online Support was first released on February 5, 2023.
Siemens AG: Contains no objectionable material.
The Industry Online Support app can be used in English, French, German and 4 more.
Sorry, Industry Online Support is not available on Apple Arcade.
Sorry, in-app purchases are not accessible within Industry Online Support.
No, you cannot utilize Industry Online Support with Apple Vision Pro.