Lexis® User Reviews

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  • Incredible Update

    There is so much more functionality on this update it's ridiculous. They've added too many features to mention. It almost qualifies as a completely new app. I especially love that when I make notes and highlights on the documents in my folders via the actual website, I can see them in the app. So many new filters too! Amazing app.
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  • WONDERFUL APP!

    I use Lexis Advance and this app everyday. It is simple and gives me access to quick and reliable legal research. PLUS, it has Shepards which is key. I cannot imagine a law student or practicing attorney who would not find this app time-saving and valuable.
  • App is great!

    I have had the app since the first release which was good, but it seems even better after this first update. Love the amount of features available for conducting my research on the go or when I am away from my office and how it all shows up on my PC when I get back to work. I am looking forward to seeing what comes next!
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  • Cannot log in, and customer service is atrocious!

    I cannot log on. I have spoken to three people and they had no idea how the app worked. The advice they gave me was apropos a web browser, but made no sense for an app. I tried deleting and redownloading the app, and it still did not work.
  • Would switch from WestlawNext, but...

    1. No search within document function (think Ctrl+F in a web browser). Dealbreaker.

    2. Lack of Graphical Shepard's, which may be the primary thing Lexis does better.

    3. Lexis-provided content on cases (headnotes, etc.) is too dependent on raw, unformatted, poorly laid-out text. I'm reading on an iPad a layout that looks (and probably is) pre-HTML.

    A little bit of formatting, tables, etc. would make it cleaner and reflect the fact that I didn't get the document from an 80s era fax machine whose pages have strips of little holes on the sides, separated from the document by perforated edges.

    That said, this is a big step forward from the web-based beta I used for a day last fall before switching to WestlawNext.
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  • Much better

    Thanks to the update the app actually functions like it is supposed to. Overall a great app to have in class.
  • Broken App and Lexis Unresponsive

    Not only has this app not been working for over 2 weeks, but I have repeatedly contacted Lexis Customer Support to try and correct the issue. As soon as I enter a case citation or term to search, the error message "Error occurred, please contact Lexis customer support" appears. Even after contacting customer support and going through basic trouble shooting of restarting and reinstalling the app, nothing has changed. Apparently the problem had to be escalated to an engineer, but over a week later it has not been fixed and customer service remains unresponsive to any updates or corrections to the problem. I am baffled that Lexis would even bother releasing an app that they are aware is broken and has significant problems.
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  • Does not work

    This App does not work. Needs the bugs fixed
  • Does not work

    It didn't work the first day I signed up for Lexis Advance, but it worked the day after. However, since then, I keep getting an error that tells me to contact customer service, like the other review says. The website works just fine though.
  • Does not work

    I really like the lexis platform to do my legal research as a law school student. I was also really excited when I found out that Lexis Advance has an iPad app and immediately downloaded it. The only problem is that when I attempt to search a case it gives me an error message and tells me to call customer support. When I called customer support they told me that they did not have any way to troubleshoot the app other than sign in problems. This is mildly frustrating and hopefully they will soon release an update to fix this problem. Once this problem is fixed I am sure this will be a five star app.
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