Disappointing
The UK database is really very small for Pro Points. Hardly anything you scan comes up and the restaurants are all American. We’re not getting most of the information that we’re paying for. I find the interface too clunky and dated. Shame really, it seemed far better when it was free.
No response
Contacted support to find out if the company are still operating but no reply. I want to know before I commit to premium but the website is basic and no Facebook activity for a few years. Also, no response when I try to join the support group. I’m guessing this doesn’t exist anymore but maybe this review will bring forth a reply?
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Purple pan
I have just upgraded to purple plan and the eating out guide is not for uk restaurants. Have tried to contact someone to see how to change this to uk and it keeps saying my e mail address is wrong yet it’s right for the plan. Anyone know show to change the eating out guide to uk restaurants and not us?
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Brilliant app
Easy to use and comprehensive. Lots of features and its good. Going back to the points system so many people remember. Highly recommend.
Premium Subscription Issues
I have been using this app for over 10 years. Always loved it! However my subscription auto-renewed and when I logged into the app it won’t recognize that I renewed and I am unable to use the app’s features now. I’ve tried a data refresh, purchase refresh and nothing works. I created a IT support ticket with the development company of the app and have not received any updates or feedback for over a week now. I don’t there exists any support for this app anymore. They haven’t made a new version in years.
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Used to love this needs to be updated!
I used it several years ago and I loved it then. Quick easy and back then 10 bucks got you a lifetime thing.
Fast forward to today and I need to lose weight again and first thought was this sight without even trying the free plans I got a year sub. I typed in and scanned couple of items with wide array of points that were totally inaccurate. For instance I scanned a tv dinner the first amount it showed was 49 points. I clicked to see the details and entered what was on back and it brought down to 27. That is a huge difference. A lot of the items I even scan aren’t even in the scanning part. Tried to look up butter and nope… just didn’t exist. I hope the devs look into fixing the app or I will have to look into a different one.
Fast forward to today and I need to lose weight again and first thought was this sight without even trying the free plans I got a year sub. I typed in and scanned couple of items with wide array of points that were totally inaccurate. For instance I scanned a tv dinner the first amount it showed was 49 points. I clicked to see the details and entered what was on back and it brought down to 27. That is a huge difference. A lot of the items I even scan aren’t even in the scanning part. Tried to look up butter and nope… just didn’t exist. I hope the devs look into fixing the app or I will have to look into a different one.
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This plan works well !
This tracker mimics the old WW points plus plan is much like it and i lost weight when i did it before but started up again now. i am confident i will be successful. they could use a mire expansive library of foods and their points but since there is a point calculator i can figure it up myself then save that food as a favorite. when i lost weight on this before i did not use the extra points per week unless i messed up because i noticed i wouldn't lose that week i used them so i recommend using just your daily point allowence on this app.
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Response from developer
This is not our app! - we have no control over what icons are shown on your tablet, it is a common iOS issue. If you restart your device you will see the icon.
Terrible customer service
I am charged for the app through Apple subscription but the app says I have no account! I give up no customer service, no answer. I sent my apple subscription detail still can’t restore my purchase. I have canceled my subscription unfortunately I have paid to June 2023 with no access and no one answers. Worthless!!
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Premium version is glitchy and doesn’t have foods
Finally upgraded to the premium version hoping there would be move foods that registered when I scan them. There isn’t and the app locks up all the time. Extremely glitchy, do not recommend the premium version but the free is fine.
Love it
I’ve used this app in the past and lost weight, there are some things WW is doing different now so we must input our own data.
Via google
We know there is a free food list etc
Via google
We know there is a free food list etc
