Useless App
This app no longer supports our security system that cost thousands of dollars to install.
Worthless
No warning that upgrading to ios11 will make your $1000 camera system worthless. Apple of course does not care either and won’t let you downgrade nor will they offer a compatibility mode for allowing older apps. So basically you spend $1000 on a product that is essentially a glorified camera and web browser that Apple refuses to allow consumers to use the advanced features of and if you upgrade past ios10 you lose all functionality of your security system. Both companies should be sued for this.
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Can only use on WiFi
For some reason we can only view the cameras on WiFi and only certain WiFi. I can view the cameras on my phone from my work WiFi but my husband can’t view them on his WiFi at his company. We had Sprint carrier and just switched to T-Mobile and have had issues with this app ever since. Freezes on me a lot and won’t let me switch between cameras a lot.
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Not good
Absolutely no support, cannot install on your pc only a smart phone. The visual is grainy, and can’t hardly see.
No in place upgrade???
I was hoping that this company would have an easy upgrade without consumers having to re-enter the IP address and password configuration all over again. What a pain in the butt and Apple is at fault as well, at least Microsoft has backward compatibility but Apple?? No you just “out of luck”.
Company dissolved their security department
I spoke to avermedia, they advised no additional support was going to be offered as they dissolved the security department. So the only way to monitor your $500 system remotely is with I.E. and only on windows 7 or lower. They essentially screwed over tens of thousands of customers. And they do not care. I used to only refer people to avermedia, now I will never buy anything they manufacture again, because they have proven that they may stop supporting without even bothering to advise people (people who have registered a product) that they were no longer supporting their products. I am really annoyed because I had to settle for a prebuilt setup because I have to have cell phone access to remote viewing. I wanted to do what they should have done and tell everyone there is not going to be any updates.
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DOSEN’T WORK ON IOS 11
The view is distorted and shows two views of the same camera view. It’s like it is trying to show widescreen and has to create a narrow letterbox view. Please update this app to work with iOS 11
Doesn't support iOS 11.
Not 64bit.
Play back isn't working?? Help
Playback is not working on any of the devices please help, taking this system out ASAP. Swann is so easy to use and better app
App broken
Cannot add servers as per previous review (iPhone 4s). It's been 3 months please fix.
